To Next PageTo Next PageHow to switch between the MTR account and the administrator account on ViewSonic Desktop?
To switch from the MTR account to the administrator account: 1. Go to the MTR settings page. 2. Select Windows Settings. 3. Select Administrator and enter the administrator password, "sfb". To switch from the administrator account to the MTR account: 1. Open the Start menu. 2. Select Administrator > Sign out. 3. Select Skype > Sign in.
How to set HDMI out resolution and refresh rate settings for 16:9 & 21:9 displays on ViewSonic VS19796?
To set HDMI out resolution and refresh rate settings for 16:9 & 21:9 displays on your ViewSonic Desktop: For IFP62 Series (16:9, 3840 x 2160 @ 60 Hz): 1. Go to: System > Display > Scale & layout > Display Resolution > 3840 x 2160 2. Go to: System > Display > Related settings > Advanced display > Choose a refresh rate > 60 Hz For IFP105S (21:9, 3440 x 1440 @ 30 Hz): 1. Go to: System > Display > Scale & layout > Display Resolution > 3440 x 1440. 2. Go to: System > Display > Related settings > Advanced display > Choose a refresh rate > 29.97 Hz.
How to set up MRC1010-TN Touch console built-in PIR sensor wake-up on ViewSonic Desktop?
To enable the MRC1010-TN Touch console built-in PIR sensor wake-up setting on your ViewSonic Desktop: 1. Go to the MTR settings page. 2. Select Windows Settings. 3. Select Administrator and enter the administrator password, "sfb". 4. In the Search Box on the Windows Task Bar, search for and open Device Manager. 5. In Device Manager, select: Sensors > HID Human Presence Sensor Properties > Power Management. 6. Select the checkbox next to "Allow this device to wake the computer".
What to do if Teams rooms solution won't start on ViewSonic VS19796?
If the Teams rooms solution (MPC310- W31-TU/ MRC1010- TN) on your ViewSonic Desktop won’t start, check the following: * If the MPC310-W31-TU Conferencing PC LED does not light blue during boot up, verify that the AC power cord is properly plugged into the AC IN port of the MPC310-W31-TU Conferencing PC and to the power outlet. * Verify that the AC power cord is fully inserted into the correct socket on the front of the Conferencing PC side. * Check the power outlet with another device (e.g., a table lamp). * If there is still no power, contact ViewSonic support or the reseller from whom the device was purchased.
What to do if I am unable to access the Local Area Network (LAN) on ViewSonic Desktop?
If you are unable to access the Local Area Network (LAN) on your ViewSonic Desktop, make sure that: * The RJ-45 cable is connected properly: one end to the LAN port of the MPC310-W31- TU Conferencing PC, and the other end to a network connected device or a network wall connector. * You have configured the LAN settings correctly.
What to do if there is no video output to the IFP display from ViewSonic Desktop?
If there is no video output to the IFP display from your ViewSonic Desktop, verify that the HDMI cable has been plugged in properly into the IFP display's HDMI outlet.
What to do if I am unable to display to the MRC1010-TN Touch console from ViewSonic Desktop?
If you are unable to display to the MRC1010-TN Touch console from your ViewSonic Desktop, verify that the USB Type C cable (Power delivery) has been plugged in properly into the MPC310-W31-TU Conferencing PC and MRC1010-TN Touch console USB Type C outlet.
Lists all items included in the Conferencing PC package for setup.
Details the I/O ports and buttons on the MPC310-W31-TU Conferencing PC.
Details the I/O ports and functions of the MRC1010-TN Touch Console.
Instructions for mounting the Conferencing PC via VESA bracket to walls, tables, or trolleys.
Guides on connecting peripherals to the PC and managing cables neatly.
Instructions for organizing cables connected to the MRC1010-TN Touch Console.
Required licenses and resource accounts for setting up Microsoft Teams Rooms.
Step-by-step guide through the MTR initial configuration wizard.
Process for configuring the specific MTR user account and credentials.
Explains the icons and functions available on the Touch Console home screen.
Steps to configure the PIR sensor for device wake-up functionality.
How to set up the IFP display to wake from standby using the PIR sensor.
Detailed instructions for calibrating the touchscreen functionality on displays.
Lists the different SKUs and their included components.
Maps product configurations to specific room types like Focus, Small, and Signature.
Technical specifications for the ViewSonic MPC310-W31-TU Conferencing PC.
Technical specifications for the ViewSonic MRC1010-TN Touch Console.
Solutions for issues like PC not starting or LAN access problems.
Troubleshooting steps for no video output or touch console display problems.
Statements regarding regulatory compliance, exposure limits, and hazardous substances.
Information on trademarks, copyright ownership, and product disclaimers.
Contact information and website links for technical support by region.
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