What to do if my Vivo DESK-V100EW desktop cannot be lifted?
If your Vivo Indoor Furnishing desktop isn't lifting, ensure that the combined weight of the desktop and any items on it does not exceed the weight limit of 154lbs.
What to do if Vivo DESK-V100EW Indoor Furnishing exceeded duty cycle?
If the duty cycle is exceeded on your Vivo Indoor Furnishing (max. 2min operating), allow the desk to rest for 30 minutes.
What to do if Vivo DESK-V100EW button not working?
If you experience no response when pressing a button on your Vivo Indoor Furnishing, check to ensure all cables are fully connected.
Details on customer support availability and contact methods for assistance.
Procedure for reporting missing or damaged parts within 30 days of delivery.
Covers choking hazards, electrical safety, and weight limits for safe operation.
Information on warranty claims and the 30-day return policy for products.
Lists the necessary tools, including Phillips screwdriver and drill.
Detailed list and visual guide to all parts included in the package.
Attaching the crossbar to the legs using specific screws and wrench.
Securing the desk feet to the legs with screws and the Allen wrench.
Attaching side brackets to the legs using M8x12 screws.
Positioning and securing the frame to the desktop.
Securing the frame assembly to the desktop using ST4.2x16 screws.
Connecting the sync rod between the two legs for synchronized movement.
Mounting the controller and connecting power and leg cables.
Organizing cables using management clips and hooks.
Plugging in the power cable and following the reset process to initialize the desk.
Resolutions for common problems like no response or inability to lift.
Step-by-step instructions for resetting the desk's control system.
Overview of VIVO as a brand of ergonomic office furniture.
Detailed contact information and average resolution times for support.
General| Brand | Vivo |
|---|---|
| Model | DESK-V100EW |
| Category | Indoor Furnishing |
| Language | English |
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