To Next PageTo Next PageWhat to do if my Vivo Remote Control mount will not operate?
If your Vivo Remote Control mount won't operate, first ensure that the power supply is properly connected to the product and that the power outlet is working. If there is no beeping sound or red light (power indication) on the TV mount, please contact us to replace the power supply.
What to do if Vivo Remote Control has abnormal operation?
If you are experiencing abnormal operation with your Vivo Remote Control, reset the system by following the instructions under Reset Mode. If the problem persists, contact us to replace the product.
General| Brand | Vivo |
|---|---|
| Model | Mount-E-FD55 |
| Category | Remote Control |
| Language | English |
Details on customer support hours, call, chat, and email contact information.
Procedure for reporting damaged, defective, or missing parts within 30 days for replacement.
Covers general installation cautions, choking hazard for small parts, and weight capacity limits.
Information on product warranty details and the 30-day hassle-free return policy.
Lists the necessary tools, including Phillips screwdriver, drill, and pencil.
Inventory of all components and hardware included in the package with quantities.
Guides on attaching the main mount to wood or concrete ceilings using provided hardware.
Instructions for attaching the VESA plate columns to the main mount base.
Details on how to attach the VESA plate assembly to the back of the TV screen.
Hanging the TV assembly onto the ceiling mount and securing it with screws.
Finalizing the TV mounting, ensuring correct clearance between the ceiling and TV.
