Vivo Mount-E-FD55 - User Manual

Electric Flip Down Ceiling TV Mount
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Instruction Manual
SKU: MOUNT-E-FD55/W
ASSEMBLY VIDEO AVAILABLE:
help@vivo-us.com
www.vivo-us.com
309-278-5303

Summary

Contact Us First

Personable Customer Support

Details on customer support hours, call, chat, and email contact information.

Missing a Part?

Procedure for reporting damaged, defective, or missing parts within 30 days for replacement.

Pre-Assembly and Safety

Important Safety Warnings

Covers general installation cautions, choking hazard for small parts, and weight capacity limits.

Product Warranty and Returns

Information on product warranty details and the 30-day hassle-free return policy.

Package Contents and Tools

Tools Required for Assembly

Lists the necessary tools, including Phillips screwdriver, drill, and pencil.

Included Parts List

Inventory of all components and hardware included in the package with quantities.

Assembly Steps

Step 1: Installing the Mount

Guides on attaching the main mount to wood or concrete ceilings using provided hardware.

Step 2: Installing Columns to the Base

Instructions for attaching the VESA plate columns to the main mount base.

Step 3: Installing the VESA Plate

Details on how to attach the VESA plate assembly to the back of the TV screen.

Step 4: Mounting the TV

Hanging the TV assembly onto the ceiling mount and securing it with screws.

Step 4: Mounting the TV (Continued)

Finalizing the TV mounting, ensuring correct clearance between the ceiling and TV.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document is an instruction manual for the VIVO Electric Flip Down Ceiling TV Mount, SKU: MOUNT-E-FD55/W. It provides detailed assembly steps, technical specifications, and customer support information.

Function Description:

The VIVO Electric Flip Down Ceiling TV Mount is designed to securely hold a television on a ceiling, allowing it to be flipped down for viewing and retracted when not in use. This electric mount offers a convenient and space-saving solution for various environments, including homes and offices. The mount is operated via a remote control, providing ease of use for adjusting the TV's position. It supports VESA plate assembly, accommodating different TV screen types, including curved and recessed back TVs. The design emphasizes cable management to ensure a clean and organized installation, preventing damage to cables during arm movement.

Important Technical Specifications:

• SKU: MOUNT-E-FD55/W
• Weight Capacity: 66 lbs (30 kg). It is crucial not to exceed this weight capacity to prevent serious injury or damage.
• Mounting Options: The manual provides instructions for mounting on both wood and concrete ceilings.
  • Wood Ceiling: Requires 4.5mm drill bit for 2.2" deep pilot holes. Uses W-A bolts and W-C washers.
  • Concrete Ceiling: Requires 10mm drill bit for 2.4" deep pilot holes. Uses W-B anchors, W-A bolts, and W-C washers.
• VESA Compatibility: The mount utilizes a VESA plate (B) and VESA adapters (E, F) to connect to the TV. Specific screws and spacers (M-A, M-B, M-C, M-D, M-E, M-F, M-G) are provided to ensure compatibility with various TV mounting hole patterns and depths.
• Clearance: A minimum clearance of 15mm between the ceiling and the top edge of the TV is required when the TV is in the fully lowered position.
• Power: The mount requires an AC adapter (G) to be plugged into an AC outlet for operation.
• Control: Operated by a remote control (H).

Usage Features:

• Electric Flip Down Mechanism: Allows the TV to be smoothly lowered and raised with the push of a button, offering flexibility in viewing angles and discreet storage.
• Remote Control Operation: Simplifies the process of adjusting the TV's position, eliminating the need for manual intervention.
• Versatile Mounting: Supports installation on both wood and concrete ceilings, making it adaptable to different structural environments.
• VESA Plate Assembly: The VESA plate and adapters are designed to accommodate a wide range of TV sizes and types, including those with curved or recessed backs, ensuring a secure fit.
• Cable Management: Integrated cable ties (I) and decorative covers (D) help organize and conceal cables, contributing to a neat appearance and preventing cable damage from pinching during arm movement.
• Easy Installation: The manual includes a ceiling template (C) to assist in accurately marking mounting holes, simplifying the installation process. An assembly video is also available via QR code or product link for step-by-step guidance.

Maintenance Features:

• Product Warranty: VIVO offers a product warranty, details of which can be found on their website or by contacting customer support.
• Parts Replacement: In case of damaged, defective, or missing parts, VIVO offers free replacement within 30 days of product delivery, ensuring a fully functioning product.
• Customer Support: VIVO provides comprehensive customer support via phone (309-278-5303), chat (www.vivo-us.com), and email (help@vivo-us.com). Support hours are Monday-Friday, 7 AM - 7 PM CST, with quick response times for assistance with installation, troubleshooting, or parts inquiries.
• Return Policy: A hassle-free 30-day return policy is offered for all products. However, return shipping charges for items ordered in error or no longer needed are at the buyer's expense.
• Safety Guidelines: The manual emphasizes checking for missing or defective parts before assembly and adhering to weight capacity limits. It also warns against installing into drywall alone and advises consulting a qualified technician if there are any doubts about installation safety. This proactive approach helps prevent damage or injury.

Vivo Mount-E-FD55 Specifications