VivoLink VLHDMIEXTFIB - Troubleshooting & Maintenance

7. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
Color losing or vague/
double image in HDMI
display.
Poor quality of the optical
fiber cable.
Change for qualified OM3
cable.
Power led is off, No
response for operations
Not been powered.
Power up the unit.
Poor contact.
Make sure power adapter is
in well contact.
No output on the
display.
Source or Display is off.
Turn on the source/ display.
Poor contact.
Check the DVI ports one by
one to make sure they are
in well contact.
The display doesn’t
support the resolution.
Connect the display to the
transmitter and capture its
EDID data before using.
Note: If your problem still remaining after following the above troubleshooting steps,
please contact your local dealer or distributor for further assistance.