Vivreau VI TAP - Advanced Troubleshooting; Troubleshooting - Sparkling Water Flatness; Troubleshooting - CO2 Indicator Light; Troubleshooting - No Hot Water

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TROUBLESHOOTING cont’
SPARKLING WATER IS FLAT
Is the CO2 tank empty (CO2 light illuminated if equipped) or below 70PSI?
YES - Replace CO2 tank and/or ensure CO2 tank is turned on at tank and secondary
shutovalve,ifequipped.
NO - Flush the sparkling water:
1. Switch the claening mode switch OFF
2. Touch and hold the sparkling button and dispense until just gas appears
3. Release the button and turn the switch back ON
4. Let the machine cycle for 30 seconds and check the sparkling water again
CO2 LIGHT IS ON
Is the cleaning mode switch on the off position?
YES - Turn the cleaning mode switch back ON
NO - Is the CO2 tank empty?
YES - Replace CO2 tank
NO - IstheCO2tankoatthetankorsecondaryshutovalve?
YES - Turn CO2 tank on
NO - Please contact us to dispatch a service technician.
NO HOT WATER
Is boiler power light on?
YES - Isreadylighton?Whetheronoro,unplugtheboilerandplugbackinagain.
presspowerbuttontoturnpowerON.Wait5minutesforboilertollandheatto
tempurature. Is ready light on now?
YES - Is hot water dispensing?
NO - Please contact us to dispatch a service technician.
NO - Make sure boiler plugged into a working outlet. Press power button to turn
power ON. if the boiler light is still not on, please contact us to dispatch a technician.
WATER TASTES BAD
Do both still and sparkling water taste bad?
YES - Systemrequiresanewlterandsanitation.Pleasecontactustodispatcha
service technician.
NO - If it’s just sparkling that tastes bad, the challenge is with the quality of the CO2:
1. Turn OFF the power switch on the back of the unit and dispense
sparkling water unit just gas appears
 2.TurnotheCO2tankanddispensesparklingwateragaintoreleaseall
CO2 gas pressure
3. Hook up and turn on new CO2 tank, dispense the sparkling water for 5
 secondstoushoutanyresidualCO2
4. Turn the switch back ON and let the carbonator cycle, test sparkling water
NOTE - Ifonlythehotwatertastesbad,thesystemneedsanewboilerlter.Please
contact us to dispatch a service technician.
If these trouble shooting steps do not solve the issue please call VIVREAU
Service Immediately.
1-877-999-1044