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Vizio SP30-E0 - Help and Troubleshooting; Troubleshooting Common Issues

Vizio SP30-E0
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English - 15
There is no power.
• Plug the charger into the speaker and press the POWER LED button
on the back of the speaker.
• Plug a dierent device into the electrical outlet to verify that the
outlet is working correctly.
• Ensure your speaker is fully charged. The speaker comes partially
charged for rst time setup but may have drained.
There is no sound.
• Increase the volume. Press Volume Up on your smartphone or
press the volume up button on the speaker to increase the volume.
• If using Bluetooth or Aux input, ensure that the volume on your
source device is turned up and that the device is not muted.
• Ensure the speaker is properly paired with the cast source device.
• Remove any cables connected to the 3.5mm Aux input.
• Press the Play/Pause button on the side of the speaker.
• If the speaker is out of Wi-Fi range, move the speaker closer to the
access point used during setup or switch to bluetooth mode for
streaming audio.
VIZIO SmartCast app isn’t
working.
• Ensure the device is properly paired with the speaker. See Easy
Setup section.
• Ensure the speaker is selected within the SmartCast App.
HELP & TROUBLESHOOTING
LED button is pulsing red.
• Reconnect to Wi-Fi following the steps in the Easy Setup section.
• Using a paper clip, press the bottom pinhole to reset. A short press
resets the battery connection. A long press of 20 seconds, holding
until after the LED button stops ashing, will factory reset the
speaker. Holding down the Bluetooth and Volume Down button for
10 seconds to factory reset the speaker. After a factory reset, the
speaker will need to be set up once more. See Easy Setup section.