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WHAT IF...
3.1 I SUSPECT A GAS LEAK
If you suspect a gas leak, turn off the gas supply
at the gas meter, and contact your installer or
local gas supplier. If you require further advice
please contact your nearest Vokera office.
3.2 I FREQUENTLY ‘TOP-UP’ OR ‘RE-
PRESSURISE’ THE SYSTEM
If the system regularly requires topping-up or re-
pressurising, it may be indicative of a leak. Please
contact your installer and ask him to inspect the
system.
3.3 THE FAULT LIGHT IS ON
If the red LED is illuminated it indicates that the
appliance has ‘locked-out’ or has an internal fault.
To reset the appliance, make sure the gas supply
is on to the appliance. Turn the mode selector
switch to the OFF position for a few seconds and
then turn it back to its previous position. If the red
LED stays on or is illuminated after a few seconds
call an engineer.
3.4 THE APPLIANCE IS DUE ITS ANNUAL SERV-
ICE
Please contact Vokera Customer Services (0870
333 0220 U.K. or 05655057 R.O.I.) if you would
prefer a Vokera service engineer or agent to
COLOUR FREQUENCY FAULTS/STATUS ACTION REQ’D
Green Flashing every 6-seconds At stand-by with no faults None
Flashing 8-times every second SARA function None
On every 0.5 second Temporary fault Wait
Yellow On every 0.5 second Service function Contact service centre
On permanently DHW fault Contact service centre
Red On every 0.5 second Safety shutdown and/or Check pressure gauge
internal fault Check gas supply
Leave 2-minutes and reset
appliance, if fault continues,
contact service centre
On permanently Appliance overheat Contact service centre
APPLIANCE LED STATUS INDICATOR
service your appliance. Alternatively your local
CORGI registered engineer may be able to serv-
ice the appliance for you. If you are a tenant your
landlord will arrange for servicing.
3.5 I NEED TO CALL AN ENGINEER
If you think your boiler may have developed a
fault, please contact your installer or Vokera
customer services (0870 333 0220 U.K. or
05655057 R.O.I.). Have all your details to hand
including full address and postcode, relevant
contact numbers and your appliance logbook.
3.6 I WANT TO EXTEND THE WARRANTY
Vokera offer extended warranties on all current
Vokera appliances, simply contact customer
services (0870 333 0220 U.K. or 05655057 R.O.I.)
for further information.
MINIMUM CLEARANCES
Please observe the following minimum clearances required for the safe operation and maintenance of this appliance
Above the appliance 150mm 6 inches
Below the appliance 150mm 6 inches
Left hand side of appliance 50mm 2 inches
Right hand side of appliance 12mm 1/2 inch
In front of appliance 600mm 24 inches
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