VTech CS5111 User Manual

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Appendix
Troubleshooting
Other electronic products can cause interference to your cordless telephone. Try
installing your telephone as far away from these electronic devices as possible:
wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms,
room monitors, televisions, personal computers, kitchen appliances and other
cordless telephones.
POWER FAILURE OR OUT OF RANGE shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and reinstall the battery. Place the handset in the telephone base
and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless telephones.
The
1
icon and NEW VOICEMAIL appear on the handset and the
VOICEMAIL light is ashing on the telephone base and I don’t know why.
Your telephone has voicemail indication. If the
1
icon and NEW VOICEMAIL appear
on the handset and the VOICEMAIL light is ashing on the telephone base, your
telephone has received a signal from your telephone service provider that you have a
voicemail message waiting for you to retrieve from them. Contact your telephone service
provider for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
If you subscribe to voicemail service from your telephone service provider (charges may
apply), contact your telephone service provider for more information on how to access
your voicemail.
I subscribe to a non-traditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your non-traditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power.
In these instances, try using a USB hub with its own external power supply.
If you are using a rewall, it may prevent access to your non-traditional telephone
service provider. Contact your service provider for more information.
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VTech CS5111 Specifications

General

Brand	VTech
Model	CS5111
Category	Telephone
Language	English