Appendix
73
I cannot find VTech DS6621 on my cell phone.
Make sure that the telephone base is in discoverable mode. Carefully follow the
setup instructions on page 17.
Make sure that you manually set your cell phone to search for devices.
Remove VTech DS6621 from your cell phone’s handsfree device history list (see
the user’s manual of your cell phone).
Turn off your cell phone, and then turn it on again.
Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, and then plug it back in. Repeat the above
suggestions.
I don’t know how to search for or add new devices on my cell phone.
Most cell phones have the Bluetooth feature in the connection or setup menus.
Refer to the user’s manual of your cell phone.
In general, press the menu key on your cell phone, and then look for the
Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select
the option to search for or add new devices.
My cell phone disconnects from the telephone base.
Turn off your cell phone, and then turn it on again.
Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a
cell call.
Make sure that your cell phone is not in use when you are trying to make a
cell call.
For some smartphones, make sure that the cellular function is turned on.
The PIN on the telephone base does not work.
Make sure you enter the correct PIN. The default PIN is 0000.
I cannot hear any audio on my telephone system when on a cell call.
Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, and then plug it back in.
Turn off your cell phone, and then turn it on again.
I cannot download contacts from my cell phone to the DS6621.
Make sure that your cell phone is paired and connected to the base.
Make sure you place your cell phone next to the base while downloading.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Troubleshooting
To Next Page
Loading...
Need help?
General
