VTech ia5824 User Manual

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30
Troubleshooting
Problem Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge
• Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone
base should be on.
• Remove the battery from the handset and install it in the spare battery compartment on the side
of the telephone base and let it charge for 16 hours. Then re-install the charged battery into the
handset.
• If the cordless handset is in the telephone base but the CHARGE light is not on, refer to The
charge light is off in this section.
• It may be necessary to purchase a new battery. Please refer to the Batteries section on page
28 of this user’s manual.
• The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to
39 of this user’s manual for further instruction.
The CHARGE light
is off
• Clean the charging contacts on the cordless handset(s) and telephone base each month using
a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords are plugged in correctly and
securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to
39 of this user’s manual for further instruction.

VTech ia5824 Specifications

General

Brand	VTech
Model	ia5824
Category	Telephone
Language	English