VTech InnoTV User Manual

12
Troubleshooting
Problem Possible Reason Solution
Power button is
pressed but power
light does not turn
on.
Missing power
connection.
Check to see if the AC adapter that
was included with this package is
properly connected to the main
unit.
The power light is
ON, but there is no
picture on the screen.
Incorrect TV
connection.
Make sure that the HDMI cable is
connected to the console and the
TV.
Make sure that the TV is set to
the HDMI input that correctly
corresponds to the HDMI port on
the TV.
The power light is
ON, but there is no
picture (or incorrect
picture) on the TV
and pressing the
Power button has no
effect.
Program needs to
be reset.
If there is a cartridge inserted,
remove it, wipe it’s connection
plug with a dry, soft cloth and then
re-insert it.
Disconnect the AC adapter, and
then reconnect it.
Check the TV connection as
mentioned above.
There are images on
the TV but no sound.
TV settings need
adjustments.
Raise the volume of the TV, and
make sure it is not set to "Mute."
Check the volume setting in
Parental Controls - Console Settings
- Volume.
Wireless controller
does not work, and
LED on console is
flashing.
Wireless controller
is not turned ON.
Make sure there are fresh batteries
installed in the wireless controller.
Make sure that the wireless controller
is turned ON. The LED light should
be lit.
Only one wireless
controller works in
multi-player mode.
Wireless controller
settings are
incorrect.
Make sure the Player Selector
switch on the non-working wireless
controller is switched to a different
player position.

VTech InnoTV Specifications

General

Brand	VTech
Model	InnoTV
Category	Game Console
Language	English