VTech Lights & Stripes Zebra - Troubleshooting; Troubleshooting Steps; Consumer Services; Contacting Consumer Services

9
TROUBLESHOOTING
If for some reason the program/activity stops working, please follow
these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit will now be ready to play with
again.
5. If the unit still does not work, install a brand new set of batteries.
If the problem persists, please contact our Consumer Services
Department and a service representative will be happy to help you.
CONSUMER SERVICES
Creating and developing VTech
®
products is accompanied by a
responsibility that we at VTech
®
take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It is
important for you to know that we stand behind our products and
encourageyoutocallourConsumerServicesDepartmentwith
any problems and/or suggestions that you might have. A service
representative will be happy to help you.
UK Customers:
Phone:03306780149(fromUK)or+443306780149(outsideUK)
Website: www.vtech.co.uk/support
Australian Customers:
Phone: 1800 862 155
Website: support.vtech.com.au
NZ Customers:
Phone: 0800 400 785
Website: support.vtech.com.au