6.1
\YARRANTY
\\'ang
electronic equipment
is
warranted to
::
liee from defects in
workmanship and
ma-
::nals for 90 days
from
delivery
to the
original
:'::rchaser;
parts
only are
waranted
for one
'.:ar.
exclusive of labor.
Readout tubes,
tran-
.:-.tors, and fuses are
subject to the RETMA
J.Larantee
(substituted
tubes should be
re-
:,rrned to Wang Laboratories).
This warranty
:: in lieu of
all
other
warranties expressed
or
-:lplied,
except as
specifically modified
in
''L
riting by a document
signed by
an
officer ol
\\'\),JG
LABORATORIES,
INC: Except for
such a document, no representative
or other
lerson
is authorized to
represent or assume
:or
WANG
LABORATORIES,
INC. any
war-
ranty
liability
beyond
that set
forth herein.
Use limits and time between
overhaul
hours
may be
specified for mechanical and
rotary
elements ol a Wang system.
During the war-
ranty
period,
Wang equipment Ís serviced
free
of charge except for occasional
freight cost to
and
from a service center.
6.2 POST.WARRANTY
SERVICE
AVAILABILITY
Wang
Service
Centers are located in many
major cities
throughout the world.
It is a
pro-
duct service
policy
to restore
the
operation of
a customer's
unit within
24 hours of
the ser-
vice call.
For remotely
located users,
equip-
ment
turnaround
is normally
within one
day
after
arrival at the
center. Spare
parts,
as well
as circuit
board repair
capability
are
avaiiable
at all service
centers.
Section
6
warranty,
Sen)ice atxd
Maintenance
SECTION
6
WARRANÏY, SERVICE
AND MAINTENANCE
6.3 ANNUAL
MAINTENANCE
CONTRACT
An
annual
maintenance
contract is available
that consists
of adjusting,
replacing
parts
when
required
and
keeping the
equipment
in first-
class
operating
condition. The
contract
includ-
es all necessary
service calls. It does
not include
repair
necessitated by accident, current
fluctu-
ations,
fire, abuse, or
negligence.
6.4
POST-WARRANTY SERVICE
CALLS
WITHOUTMAINTENANCE
CONTRACT
All service
calls made to customer's
facilities
not having a service contract
will be charged
on
an holrdy basis
point
to
point
between
the
Wang
Service
Center
and equipment
location.
Automobile charges
per
mile and
material costs
will
also
be included.
NOTE:
Users
who
altempt to repair
Wang equipmeni,
without rec-
eiving
prior
Wang equipment
training, run the risk of causing
frlrlher damage to Iheir equip-
ment. Also, and more
import-
ant, internal equipment volt-
ages are
present
that
could
cause
severe
electrical
shock.
6.5
IN-HOUSE MAINTENANCE
CAPABILITY
Wang
Laboratories offers
free
product
fa-
miliarization lessons for customem that desire
to
build up
an in-house
capability
for main-
taining
their
equipment.
The customer,
of
course,
is
expected to defray the travel and
living expenses
of
his service representative
while ir.r
training
at Wang Laboratories, Tewks-
bury, Massachusetts.
6-l
To Next Page
