Waterdrop LUCY - Frequently Asked Questions and Troubleshooting

Substance Norm req. 60L 90L 120L Heavy Metals
Lead
>90% (EN DIN
17093:2018)
>99.9% >99.9% >99.9%
Copper
>80% (EN DIN
10521:2009)
>97.5% >94.0% >90.1%
For taste and
odour
Chlorine
>80% (EN DIN
17093:2018)
>99.9% >99.9% >99.9%
2, 4, 6 TCP
>50% (EN DIN
17093:2018)
>99.9% >99.9% >99.9%
Geosmin
>50% (EN DIN
17093:2018)
>99.9% >99.9% >99.9%
Drug
residues
ß-
Estradiol
Based on EN DIN
17093:2018
>99.9% >90.7% >91.9%
Valid for the following models: LUCY® Clarity Pad 7 mm (as sold in Europe).
Tested service capacity is 120L. The tested service flow rate is 4L per day.
Operating temperature is 4°-30°C.
Storage temperature is 0°-50°C.
Tap water temperature is 4°-20°C.
Use only with potable tap water. Do not use with water that is microbiologically unsafe, or of
unknown quality, without adequate disinfection before or after use with the LUCY® Filter
Carafe.
Testing was performed under laboratory conditions. Filter performance may vary based on local
water conditions. The contaminants or other substances removed or reduced by this water
treatment system are not necessarily present in your water.
6. Frequently asked questions and
troubleshooting
What’s the main benefit of using this product?
If you want to improve the quality and taste and remove substances* from your tap water - this