26246 Twelve Trees Lane NW, Poulsbo, Washington 98370
800.426.1202 watsonfurniture.com info@watsonfg.com
TROUBLESHOOTING
If the desk does not move up or down:
1
Connect a lamp, or similar object, to the main power supply to
verify there is adequate voltage.
2
Check all accessible cable connections and verify there is no
visible damage to cables, controls, control boxes or legs.
3
If all systems appear intact, unplug the desk for five minutes then
plug the desk back in and perform a Reset. If the problem persists,
contact your facility administrator.
If the desk stops and will only retract, check the following:
1
Verify that the desk is fully extended. When the desk has
reached its uppermost position it can only run downward.
2
Remove some of the load and try again.
If the desk will only adjust downward even though the desk
is not overloaded, perform a Reset.
If the desk does not move all the way up and repeatedly
stops at the same position, perform a Reset.
If the desk collides with an object, follow these steps:
1
Adjust the desk up or down, away from the obstruction.
2
Perform a Reset.
If the power cable disengages from the control box, check
the following:
1
Confirm that the control box is properly installed.
2
If the power cable is not plugged into the control box, reinstall
the control box using these steps:
a. Remove the worksurface from the rail.
b. Remove the control box.
c. Plug in the power cable to the control box and zip tie the
cable to the strain relief mounting point using the supplied
push-in rivet (see diagram at right). This important step
ensures the cable remains plugged in while the desk travels
up and down.
d. Place the control box in the rail between the two access
cutouts. Orient the box in such a way that the box geometry
matches the cutout geometry.
RESET
Push the down button to completely lower the console. After
reaching lowest setting, re-engage the down button and hold for
5 seconds.
SAVE THESE INSTRUCTIONS
CONTROL
BOX INSTALLATION
Loop power cable into the small
arcing groove and press in. This
provides strain relief for the
power cord so it does not come
disengaged during use.
Underside Shown
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