8.4 Factory Service and Repair
Read the warranty located at the front
of
this manu al
be
fore requesting warranty or non-warranty repairs.
Shipping Instructions
For in- and out-of-warranty repairs in the United States, we recommend shipping your Instrument
to
the factory for repair. Our factory service center features 24-hour turnaround time under normal circumstances,
with a maximum
of
48 hours guaranteed. Combined with low flat rate charges and fast tumaround time, the factory
service center provides your best overall service alternative. Any Instrument returned for calibration or repair,
should be shipped with the following
:y
our company name (if applicable), y our name, address, telephone number,
proof
of
purchase (for warranty repairs) and any test leads used with the meter.
In addition,
mak:e
sure to include a written description
of
the problem encountered or service required.
For minimum turn-around tirne on out-of-warranty repairs please phone in advance for service-charge rates. Ship
the Instrument in original packaging or a sturdy box to the following address and marked
Attention: Instrument
Repairl Service:
For
U.S.A.:
Wavetek Corp.
9045 Balboa Ave.
San Diego, CA 92123
Tel: (619)
279-2200, ext. 670
Fax: (619) 495-3296
For
U.K.:
Wavetek Ltd.
Hurricane Way
Norwich, NR6 6JB,
U.K.
Tel: 011-44-603-404824
Fax: 011-44-603-483670
Other:
Contact either Factory Service
Center for the name
of
a local
authorized service center.
The Instrument will be returned with the shipping charge paid by Wavetek Corp.
For questions in North America, contact the Instrument Repair & Service Department at (619)
279-2200, ext.
670.
35
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