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Weiser HALO Troubleshoot Manual

Weiser HALO
14 pages
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©2020 Spectrum Brands, Inc.
Troubleshooting Guide
Door Preparation 2
Installation 3
Batteries 4
Weiser App 5
Bluetooth 10
Wi-Fi 11
Smart Home Setup 12
Device Compatibility 13
Router Compatibility 13
Halo Touch 14
66451 Rev 01
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Technical Support
1-800-501-9471
www.weiserlock.com
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Weiser HALO Specifications

General IconGeneral
ConnectivityWi-Fi
Keyless EntryYes
App ControlYes
Voice Assistant CompatibilityAmazon Alexa, Google Assistant
User CodesUp to 250
BacksetAdjustable 2-3/8" or 2-3/4"
CompatibilityStandard doors
Lock MechanismDeadbolt
Remote AccessYes
Battery TypeAA batteries
Power SourceBattery Powered
FinishSatin Nickel, Matte Black, Venetian Bronze
Auto-LockYes
WarrantyLimited lifetime mechanical and finish warranty, 1 year electronics warranty

Summary

Door Preparation

What is the door thickness requirement for Halo and Aura locks?

Details door thickness requirements for Halo and Aura locks.

Required Door Hole Diameter

Specifies required door hole diameters for Halo and Aura locks.

Installation

Installation Guide References

Provides links to various installation guides for Halo and Aura locks.

Lock Operation Mismatch

Troubleshoots incorrect lock operation when using the Weiser app.

Performing Lock Handing

Details the process of automatic and manual lock calibration (handing).

Batteries

Replacing AA Batteries

Explains the step-by-step process for replacing batteries.

Battery Replacement Indicators

Describes indicators for low battery status on the lock and app.

Weiser App

App Download and Account Setup

Information on downloading the Weiser App and creating an account.

User Management

Guides on enrolling, deleting users, and setting access times.

Bluetooth

Wi-Fi

Halo Touch

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