6 WellSoft Owner’s Manual 4/7/2017
Before You Begin
Checklist Before You Begin (Refer to this checklist before installation) (continued)
Test Your Water - The first step to setting up your appliance is determining what your water supply contains. Use one
of the options below to determine the characteristics of your water.
1. Call Water Department - For municipal water, you can call the water department to determine the hardness and
pH of your water supply.
2. Provided Test Strips - If test strips are provided, follow the instructions on the test strips. If the color on your test
strip is between two readings, use the higher number. Compare the colors as soon as you remove them from your
water.
Hardness Test - This number gives the hardness in grains per gallon (gpg) and/or parts per million (ppm or mg/L).
pH - The pH number is used to rate the level of acidity or alkalinity of water soluble substances. Pure water should
have a pH of 7, though common tap water has a pH between 6 and 5.5.
3. Testing Laboratory - To ensure proper settings, have a sample of your untreated water tested for iron and pH. To
find a facility to test your water sample, check your Online or in the Yellow Pages under Water Analysis or Water
Testing or contact the company below to conduct a test for you.
National Testing Laboratories, Ltd.
1-800-458-3330
www.ntllabs.com or www.watercheck.com
Iron Type Description
Ferrous Iron* (sometimes called
clear water or dissolved iron)
Only type of iron that can be treated with a water softener.
Ferric Iron
Insoluble and the particles can eventually foul a resin bed. It should be filtered out
before the water reaches the softener.
Organic Iron or Bacterial Iron
Attached to other organic compounds in the water. Additional treatment is needed
to remove this type of iron.
Colloidal Iron Not dissolved, yet stays in suspension. A softener cannot remove this type of iron.
* If the water supply contains ferrous iron, a commercially available resin bed cleaner should be used every six
months. Follow the instructions on the container. You should increase your water hardness setting by 5 grains per
gallon (86 mg/L) for every 1 ppm (1mg/L) of ferrous iron.
Water Quality - If the water supply contains sand, sulfur, bacteria, iron bacteria, tannins, algae, oil, acid, or other
unusual substances, consider pre-treating the water to remove these contaminants before the water supply enters the
appliance, unless the appliance is represented as being capable of treating these contaminants in its specifications.
An appropriate Water Filter can address these water shortcomings.
Water Characteristics - Models WS80 and WS100 require a pH of 7 or above to function properly. An iron test to
determine iron levels is also necessary.
Water Hardness - Double check water hardness with test strips provided to verify that your appliance is right for the job.
Model WS80 will condition water for up to 70 grains of hardness per gallon (1200 mg/L).
Model WS100 will condition water for up to 90 grains of hardness per gallon (1540 mg/L). (see Specifications)
Water Pressure - Not less than 20 psi or greater than 100 psi (1.4 - 7 bar) constant. If water pressure exceeds 70 psi
(4.8 bar), a pressure regulator is recommended.
Water Temperature - Not less than 40°F or greater than 120°F (4°C - 49°C).
Iron - A common problem found in many water supplies is iron. It is important to know what type of and how much iron
is in the water supply.
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