Why is my WellSoft Water Dispenser not producing soft water?
- IIan PaceAug 17, 2025
If your WellSoft Water Dispenser isn't producing soft water, here are a few things to check: Make sure the bypass valve is in the Service position, not the Bypass position. Verify that the appliance is plumbed correctly. If there has been an extended power outage, reset the time of day. It's also possible that the water hardness has increased, so re-test the water and enter a new setting number. Finally, check if the appliance is metering water; flow should be indicated with water usage.