TROUBLE SHOOTING GUIDE
Problem Possible Cause Solution
Motor does not start
1. The power cord is damaged or not
properly plugged in.
1. Check the power cord, power plug and
the power outlet. Do not use the machine if
the power cord is damaged.
2. The motor carbon brushes are
worn.
2. Inspect the carbon brushes and replace
as needed (see page 16, “Carbon Brush
Inspection and Replacement”).
Carbon brush cap (6033-
007) falls out
Temperature and vibration from op-
eration affected the thread tolerance.
Contact customer service at (800) 232-
1195, M-F 8-5 CST for a replacement car-
bon brush cap (6033-007) that will resolve
this issue.
Router does not plunge
smoothly
1. The plunge lock lever is locked.
1. Unlock the plunge lock lever by moving
it up.
2. The plunge posts may be scratched
or damaged.
2. Inspect the plunge posts for damage. If
damage is found, contact customer service
for assistance.
Router bit slips in the col-
let.
1. The collet and mating arbor taper
are pitted from acids and oil in the
wood and needs cleaning.
1. Remove the collet from the router. Us-
ing a plastic scrubbing pad, clean the outer
taper of the collet and the interior taper of
the arbor. Make sure there is no plastic or
metal debris left over from the cleaning and
reinsert the collet.
2. The router bit is damaged.
2. Stop using the damaged router bit and
replace with a new one.
Routed profile burns
1. The router bit is dull. 1. Replace the router bit.
2. The router speed is too fast. 2. Reduce the router speed.
3. The feed speed is too slow. 3. Increase the feed speed.
4. The material is prone to burning.
4. Take a shallow clean-up pass with a
higher feed rate.
5. If the burn is below the profile,
then the router bit guide bearing (if
present) is worn.
5. Remove the bit from the router and spin
the bearing with your finger. If the bearing
spins roughly, it needs to be replaced.
Router vibrates excessively
1. The router bit is not tightened. 1. Fully tighten the collet nut with wrench.
2. The router bit diameter is too large
and goes out of balance.
2. Reduce the router speed. If vibration is
severe, do not use the router bit.
3. The router bit shaft may be bent. 3. Discard the router bit if the shaft is bent.
4. The router bit bearings may be
worn
4. Discard the router bit if the bearings are
worn.
17
WARNING: Stop using the tool immediately if any of the following problems occur. Repairs and re-
placements should only be performed by an authorized technician. For any questions, please contact
our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
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