TROUBLESHOOTING GUIDE
12
WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replacements
should only be performed by an authorized technician. For any questions, please contact our customer service
at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
Problem Possible Cause Solution
Motor does not start.
Power cord damaged or not
properly plugged in.
Check the power cord, extension cord, power plug
and the power outlet. Make sure the outlet is func
-
tional. Do not use the tool if any cord is damaged.
Defective speed/power switch.
Stop using the tool and contact customer service
at (800) 232-1195, M-F 8-5 CST for assistance.
Defective Motor.
Stop using the tool and contact customer service
at (800) 232-1195, M-F 8-5 CST for assistance.
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