WERTHEIM Evolution MAX - Troubleshooting Common Issues; Fault Diagnosis and Solutions

Evolution MAX
21
TROUBLESHOOTING
FAULT CAUSE SOLUTION
Cleaner doesn’t
start
- Flat battery - Charge the vacuum
cleaner
Reduced suction - The dust canister is full of
dust
- Cyclone separator is
blocked
- The air way is blocked
- Empty the dust canister
- Clean or replace the
cyclone separator
- Clear the air way
Insufcient
application time
after charging
- Insufcient charging time
- Normal discharge
reduction in battery
- Fully charge the battery
according to the
instruction described in
the charging section
- Purchase a new battery
The charging
indicator light
failed to turn on
during charging
- The cleaner is not
connected to the
charger adapter
- The cleaner is connected
to a wrong charger
- Connect the cleaner to
the charger adapter
- Check that the charger
model number is
ZD12D260050AU
Servicing should be performed by an authorised service agent or qualied
technician.
Contact Wertheim Customer Service for your nearest authorised service
agent on 1800 815 270 (AUS), 0800 282 288 (NZ).