WD
®
Service and Support
Should you encounter a problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at
http://support.wdc.com. If the answer is not available or, if you prefer, please
contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD technical support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
Downloads - Download drivers, software, and updates for your WD product.
Registration - Register your WD product to get the latest updates and special offers.
Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and
Data Recovery Information.
Knowledge Base - Search by keyword, phrase, or answer ID.
Installation - Get online installation help for your WD product or software.
WD Community – Share your thoughts and connect with other users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
United States/North America
English/Spanish
855.842.5370
Asia Pacific 00 +80085584253
Australia
0011 +80085584253
Hong Kong/Singapore/Thailand
001 +80085584253
Japan
001/0033/0061 +80085584253
Europe 00 +80085584253
Finland
990/999 +80085584253
Middle East 0031.880062100
Africa 0031.880062100
South Africa
09 +80085584253
Go to http://support.wdc.com/contact for a list of additional phone support numbers by region.
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Ports & interfaces
Wireless Specifications
Weight and Dimensions
