Westone Bluetooth Cable V2 - No Sound Issues; Pairing Failures

Unable to Hear Any Sound:
• Make sure that the Bluetooth cable is charged and
turned on.
• Confirm that the Bluetooth cable is paired
to the chosen device.
• Ensure that the earphone/earpiece is functioning
properly.
• If one side is not working properly try switching
the right and left sides.
• Check the volume on both the device and on the
Bluetooth cable.
• Move the device closer to the headphones and
away from any interference or obstructions.
•
Try pairing the Bluetooth cable to a different device.
TROUBLESHOOTING (cont’d)
Cable Does Not Pair With Device:
• Turn the Bluetooth® feature on your device off and
then on again.
• Delete the “Westone BT V2 ” cable from the Bluetooth list
on the device. Then try and pair to the device again.
• Move the device closer to the control module, and away
from the source of any interference or obstructions.
• Try pairing the Bluetooth cable to a different device.
• Clear the paired device list (PDL) and then enter
pairing mode:
Press and hold the volume up (+) and the volume
down (-) button together for five seconds, the indicator
lights on the control module will flash blue/red twice
and a tone will sound. Try pairing to the device again.