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CONSUMER WARRANTY CLAIM PROCEDURE
Upon determination and validation by an authorized OEM dealer that a WFCO product has a
defect, a Return Goods Authorization (RGA) number will be required before the product can
be returned. e RGA number can be requested by completing the Warranty Information Fax
Sheet and appropriate Troubleshooting Form found at www.wfcoelectronics.com. Once these
forms have been completed, email the forms along with Proof of Purchase to
warranty@wfcoelectronics.com or fax the three documents to the Warranty Department at
(574) 294-8698. Aer receipt of the forms, an RGA number will be issued. is number shall
appear on all correspondence with warranty service. Upon validation of the warranty, WFCO
shall replace the product with a like product. e RGA number shall be placed on the outside
of the carton used to return the product for ease of identication. Do not mark directly on
the product. e product must be packaged properly to avoid further product damage which
could cause a non-warrantable condition.
WARRANTY ASSISTANCE
e consumer may contact the selling Dealer or OEM for warranty assistance.
e consumer may also contact Arterra Distribution, exclusive distributor to WFCO
Products at: (574) 294-8997 or Fax (574) 294-8698.
Figure 4
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