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Whale WC1302B - Maintenance; Troubleshooting

Whale WC1302B
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Gas and Electric Operation: For faster heating, the appliance can be operated with both gas and electric.
Press the Water Heater Function key until the desired function is illuminated:-
For 750W and Gas, press the Water Heater Function key until the desired setting is illuminated.
For 1500W and Gas, press the Water Heater Function key until the desired setting is illuminated.
Switching Appliance Off: Press the Water Heater Function key until ‘Off’ is illuminated.
Option 3 - Installing Vehicle Manufacturer Control Panel
If your vehicle is fitted with an alternative control panel, please refer to the control panel manufacturer’s instructions
or your vehicle handbook.
General Safety Notes: The operating pressure of the gas supply to the Water Heater must be 28-30mBar Butane or
30mbar -37mbar Propane.
To clean and sterilise inside the Water Heater, use diluted sterilising fluid and fully rinse through with clean water
afterwards. The outside of the appliance should not normally require cleaning. If it does, isolate the electrical supplies
and wipe down with a soft, damp cloth only. Do not
use abrasive cleaners. Allow to fully dry before reconnecting the
electrical supplies. If descaling of this appliance is required, this can be done using ‘Kettle Klear’ or an equivalent
product and fully rinse through with clean water afterwards.
The Whale® Water Heater must be checked periodically by a Whale® Authorised Service Engineer, or competent
person, at least annually. This must be
completed according to the practice in the country where it is used and
according to the Whale® instructions. Whale recommends annual testing of gas soundness and combustion by an
accredited LPG engineer.
Please Note: The water may drip from the discharge pipe of the pressure-relief valve during heating up. This pipe
must be
left open to the atmosphere, must be installed in a continuously downward direction and in a frost-free
environment. The pressure relief valve must be
operated regularly (at least twice a year) by turning the yellow lever
in the clockwise direction, to remove lime deposits and to check that it is not blocked.
The Water Heater is equipped with an electronic diagnostic system which will detect fault conditions ranging from
poor gas or d.c. supply to internal Water Heater malfunctions. In the unlikely event of a failure, the red LED on the
Control Panel will light. To diagnose the problem please refer to the table on page 15.
Option 1 - Whale Water Heater Control Panel
In the unlikely event of a failure, the red LED on the Control Panel will flash a number of times, pause, and repeat
until switched off. Count the number of flashes and refer to the table on page 15.
Option 2 - Whale Duo Control Panel
In the unlikely event of a failure, the red ‘ ! ’LED on the Control Panel will light. To identify the lockout press and hold,
the Water Heater Function Button. The temperature control bars will light to indicate the fault code e.g if 1 bar lights,
the fault code is 1, if 2 bars lights, the fault code is 2 etc. Identify the fault code and refer to the table on page 15.
14
9. TROUBLE SHOOTING
8. MAINTENANCE