After-sales Service Policy
Ⅰ. After-sales service procedure
1. If you request repairs, replacements, and returns, contact your vendor to initiate your request.
If you cannot contact your vendor, contact WhalesBot and provide a valid proof of purchase
such as a receipt, invoice, or contract.
2. If the vendor cannot resolve your requests, contact the personnel of WhalesBot.
3. You can contact the personnel of WhalesBot by submitting a ticket on the following web page
or sending emails to the following email address:
Web page：https://www.whalesbot.ai/contact
Email：service@WhalesBot.com
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