Whirlpool RB265PXK - If you need service or assistance; 1. Before calling for assistance...; 2. If you need assistance*...

If you need service or assistance,
we suggest you follow these four steps:
l. Before calling for assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If nothing operates:
l Is the power supply cord plugged
into a live circuit with the proper volt-
age? (See “Installation Instructions:‘)
l Have you checked your home’s
main fuses or circuit breaker box?
If the oven will not operate:
l Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE]?
l Is the Oven Temperature Control
turned to a temperature setting?
If the Self-Cleaning Cycle will not
operate:
l Are the Oven Selector and Oven
Temperature Control set on CLEAN?
l Did you push the Self-Clean Button?
l Is the Lock Lever all the way to the
right? (The Clean Light will come
on.)
If cooking results are not what you
expected:
l Is the range level?
l Are you using pans recommended
in the Cooking Guide?
l If baking, have you allowed 7% to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l Have you preheated the oven as the
recipe calls for?
l Are the pans the size called for in the
recipe?
l Are you following a tested recipe
from a reliable source?
l Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. If you need
assistance*...
Call Whirlpool COOL-LINE” serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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