REMOTE CONTROL /DAILY USE
1. Make sure the Your router is ON and connected to the Internet
2. Make sure the WiFi Connection State indicator status on the product’s display is solid
3. Use the Whirpool App to control the appliance by remote, so You can:
• check your air conditioner and activate options also when you are out of home
• access additional functions, for instance the smart energy mode
•
• access further information on best use of your air conditioner
• receive feedback about air conditioner status in case of alarms
QUICK IDENTIFICATION OF APPLIANCE CONNECTION STATE
to router. If it blinks slowly, then Appliance is connected to router but it is not able to connect to internet (for
example ADSL not working).
If solid ON Appliance is connected to internet and to the Whirlpool’s cloud system.
QUESTION ANSWER
smart phone (or a tablet) with Android or
iOS?
You can use the operating system you prefer, there are no
Which WiFi protocols are supported?
WiFi radio installed supports WiFi b/g/n for European
countries.
Which Version of WPS is supported?
Appliance supports from WPS 2.0 or greater, please check the
router documentation.
router software?
Main router settings all requested: 1. 2.4 GHz enabled, WiFi
b/g/n 2. DHCP and NAT activated
Is there the possibility to use Tethering over
a mobile 3G instead of a router?
Yes, but cloud services are designed for continuous connected
devices.
How can I verify that my home Internet
connection works and that wireless
functionality is on?
You can search for your network either with your tablet or
with your smartphone. Remember to disable any other data
connections (i.e the one of your mobile phone) before trying.
name and password?
See Customer Router documentation. Suggestions:
Sometime using “http://IP number” of the router the customer
can access to the router setup from a connected device.
A router label usually reports login information to reach the
device setup page using a connected device (iPad or tablet).
What to do if the WiFi canal is used from the
neighborhood?
The router decides the channel used for home WiFi (see
Router manual) and force router to use the wished channel.
How do I verify that wireless functionality on
the appliance is on?
Verify the status light is stable ON. Using your smart device,
check out the Live app if the appliance network is visible and
connected to the cloud.
How much is the distance from router to the
appl. (one room / two room)?
Normally the coverage is for few rooms but WiFi signal is
strongly dependent to wall materials.
•
strength with tablet (or other Wireless HAN devices)
downloadable from internet to check signal strength).
Is there anything that can prevent the signal
to reach the appliance?
Verify not having connected some devices using together all
the internet bandwidth and make sure that all the internet
home devices don’t overcame the router max limit device
connected.
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