Whirlpool W10607408B User Manual

PAGE 1
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
IMPORTANT SAFETY NOTICE — “For Technicians only”
This service data sheet is intended for use by persons having electrical, electronic, and
mechanical experience and knowledge at a level generally considered acceptable in the
appliance repair trade. Any attempt to repair a major appliance may result in personal injury
and property damage. The manufacturer or seller cannot be responsible, nor assume any
liability for injury or damage of any kind arising from the use of this data sheet.
Diagnostic Guide .................................................. 2
Activating Service Diagnostic Mode ...................... 2
Key Activation & Encoder Test .............................. 3
Service Test Mode ............................................ 3–6
Software Version Display ...................................... 7
Fault & Error Codes ........................................ 7–10
Contents
Troubleshooting Guide .................................. 11–13
Troubleshooting Tests................................... 14–20
Main Control Connectors & Pinouts .................... 14
Component Locations ........................................ 21
Wiring Diagram .................................................. 22
PART NO. W10607408B
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics
ESD problems are present everywhere. Most people begin to feel an ESD discharge at
approximately 3000V. It takes as little as 10V to destroy, damage, or weaken the main control
assembly. The new main control assembly may appear to work well after repair is finished,
but a malfunction may occur at a later date due to ESD stress.
 Use an anti-static wrist strap. Connect wrist strap to green ground connection point or
unpainted metal in the appliance
-OR-
Touch your finger repeatedly to a green ground connection point or unpainted metal
in the appliance.
 Before removing the part from its package, touch the anti-static bag to a green ground
connection point or unpainted metal in the appliance.
 Avoid touching electronic parts or terminal contacts; handle electronic control assembly
by edges only.
 When repackaging main control assembly in anti-static bag, observe above instructions.
Voltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
 Verify the controls are in the off position so that the appliance does not start when energized.
 Allow enough space to perform the voltage measurements without obstructions.
 Keep other people a safe distance away from the appliance to prevent potential injury.
 Always use the proper testing equipment.
 After voltage measurements, always disconnect power before servicing.

Whirlpool W10607408B Specifications

General

Brand	Whirlpool
Model	W10607408B
Category	Washer
Language	English

Summary

General Safety and Handling Precautions

Electrical Shock Hazard - Danger

Warning about performing voltage measurements and disconnecting power.

Electrical Shock Hazard - Warning

Warning about disconnecting power and replacing parts before operating.

Voltage Measurement Safety Information

Guidelines for performing live voltage measurements safely.

Electrostatic Discharge (ESD) Handling

Precautions for handling ESD sensitive electronic components.

Important Safety Notice

Disclaimer regarding the use of the service data sheet.

Diagnostic Guide and Mode Activation

Pre-Servicing Diagnostic Checks

Essential checks to perform before appliance service.

Service Diagnostic Mode Activation

Step-by-step procedure to enter the service diagnostic mode.

Diagnostic LED Interpretation

Information about the diagnostic LED on the main control board.

Unsuccessful Diagnostic Mode Entry

Troubleshooting steps if service diagnostic mode cannot be entered.

Service Diagnostic Test Modes

Key Activation & Encoder Test Procedures

Steps to enter and perform the Key Activation & Encoder Test.

Service Test Mode Entry and Operation

How to enter Service Test Mode and initiate load control tests.

Load Control and Status Indication

How to select loads and interpret load status indications.

Active Fault Code Display in Service Mode

How active fault codes are displayed within Service Test Mode.

Service Test Mode Load Control

Commanding Loads On and Off

How to toggle appliance loads on and off within the service test mode.

Failure to Turn Load On Indication

Explains what happens when a load fails to turn on.

Service Diagnostics Execution Overview

Diagnostic Test Execution Steps

How Service Diagnostics are executed, including basket requirements.

Service Diagnostics Chart Details

Details of the Service Diagnostics chart, outlining functions and procedures.

Service Diagnostics Interpretation and Exit

Pass/Fail Indication Interpretation

How to interpret the pass/fail status of diagnostic steps on the display.

Exiting Service Diagnostics Mode

Procedures for safely exiting the service diagnostic mode.

Fault Detection During Diagnostics

What happens if a fault is detected during diagnostic execution.

Software Version Display and Fault Codes

Software Version Display Procedures

Procedure to enter and view software version information.

Fault/Error Code Display Method

Explanation of how fault and error codes are presented on the display.

Managing Fault Codes

How to view, advance through, and clear stored fault codes.

Exiting Service Diagnostic Mode

Methods to exit the service diagnostic mode.

Fault and Error Codes List

Specific Error Code Explanations (F0E2-F4E2)

Details of specific error codes and their recommended procedures.

Fault and Error Codes List (Continued)

Specific Error Code Explanations (F5E1-F7E7)

Details of specific error codes and their recommended procedures.

Fault and Error Codes List (Continued)

Specific Error Code Explanations (F7E8-F9E2)

Details of specific error codes and their recommended procedures.

Troubleshooting Guide: Initial Checks

Power and Start-Up Issues

Troubleshooting steps for issues related to powering up and starting the cycle.

UI and Water Filling Problems

Diagnosing user interface selection issues and water filling problems.

Overfilling and Dispensing Issues

Addressing overfilling and fabric softener/Oxi dispensing problems.

Water Temperature and Agitation Problems

Troubleshooting incorrect water temperature and agitation problems.

Troubleshooting Guide: Cycle and Performance

Spin and Drain Cycle Issues

Steps to troubleshoot problems with spinning and draining the washer.

Cycle Time and Wash Performance Issues

Diagnosing long cycle times and poor wash performance issues.

Troubleshooting Guide: Advanced Wash Issues

Further Poor Wash Performance Analysis

Further troubleshooting for poor wash performance, including rinsing and fabric care.

Troubleshooting Tests: Main Control

Main Control Board Diagnosis

Test procedures for the main control board and its connector pinouts.

Troubleshooting Tests: Valves and Drive System

Valve System Diagnosis

Procedures to test water inlet valves and check their resistance.

Drive System - Shifter Testing

Testing the shifter mechanism, its coil, and harness for proper operation.

Troubleshooting Tests: Drive System Continued

Shifter Harness Continuity Check

Checking continuity for the shifter and pump harness connections.

Drive System - Motor Diagnosis

Testing the motor and checking its resistance and electrical connections.

Troubleshooting Tests: Motor and UI

Motor Electrical Connection Checks

Performing resistance checks on the motor and verifying electrical connections.

User Interface Keys & Encoder Test

Testing the user interface keys and encoders for proper function.

Troubleshooting Tests: Temperature and UI Feedback

User Interface Audio Feedback Verification

Verifying audio feedback and button indicators for the user interface.

Temperature Thermistor Testing

Testing the temperature thermistor resistance and its connection to the main control.

Troubleshooting Tests: Water Level and Pumps

Water Level Sensing Component Test

Checking water level sensing components, including the pressure transducer and hose connections.

Drain and Recirculation Pump Testing

Testing the drain and recirculation pumps for obstructions, continuity, and resistance.

Troubleshooting Tests: Lid Lock and Heater

Lid Lock Mechanism Testing

Testing the lid lock motor winding, switches, and overall locking function.

Heater Element Diagnosis

Checking the heater element resistance and its connection to the main control.

Component Locations Diagrams

Console Electronics and Valves Layout

Diagram showing the location of console electronics and water inlet valves.

Bottom View Component Layout

Diagram showing the location of drive system parts and the drain pump.

Wiring Diagram

Appliance Electrical Schematic

Diagram illustrating the electrical connections and pathways of the appliance.