Whirlpool WTW5550XW - User Manual

Questions and Answers

C
colegraceAug 8, 2025
Why is my Whirlpool Washer not draining and loads are still wet?
- T
  Thomas TrujilloAug 8, 2025
  Your Whirlpool Washer might not be draining properly due to several reasons. Small items may be caught in the pump or between the basket and tub, so empty pockets and use garment bags for small items. Also, the washer may be overloaded, so use a cycle with a high spin speed. Ensure the plumbing has correct drain hose installation and that you are using only HE detergent, because wrong or too much detergent can cause excessive suds, slowing down the draining and spinning. To remove extra suds, select the DRAIN & SPIN cycle.
D
Dr. Charles GrahamAug 17, 2025
How to improve cleaning performance of my Whirlpool WTW5550XW to remove stains?
- D
  Daniel DiazAug 17, 2025
  To improve cleaning and stain removal with your Whirlpool Washer, make sure you are using only HE detergent and selecting the correct cycle for your fabric type. A higher soil level cycle option and warmer wash temperature can also improve cleaning. Load dispensers before starting a cycle, wash like colors together, and promptly remove clothes after the cycle to prevent dye transfer. Run the Clean Washer cycle with AFFRESH™ monthly. Also, empty pockets, zip zippers, and snap or hook fasteners before washing to prevent damage. Tie all strings and straps before starting the wash. Load garments in loose heaps evenly around the basket wall to avoid overloading, and do not pour liquid chlorine bleach directly onto the load.
S
shepherdjoannaAug 27, 2025
What to do if my Whirlpool WTW5550XW dispenser is not working correctly?
- D
  daymichaelAug 27, 2025
  If your Whirlpool Washer dispenser isn't working correctly, it could be due to clogged dispensers or laundry products dispensing too soon. Always select the Fabric Softener option to ensure proper dispensing. Load dispensers before starting a cycle. Note that it is normal for small amounts of water to remain in the dispenser. Homes with low water pressure may result in residual powder in the dispenser. Use only liquid chlorine bleach in the bleach dispenser.

Summary

General Information and Safety

Washer Safety

Safety precautions for operating and servicing the washer.

Model and Serial Number Identification

Model and Serial Number Label Locations

Location of the model and serial number label and tech sheet.

Washer Specifications

Installation Information

Washer Safety During Installation

Critical safety warnings and guidelines for washer installation.

Installation Requirements

Tools, parts, and location requirements for proper installation.

Electrical Requirements and Grounding

Electrical supply specifications and grounding instructions for safety.

Drain System Requirements

Options and requirements for connecting the washer's drain system.

Product Operation and Components

Introduction to Operation

Overview of the VMW Vertical Modular Washer design.

Drive System Explanation

Explanation of the motor, transmission, and splutch components.

Actuator Function

Description of the actuator's function in shifting the splutch.

Lid Lock Mechanism

Explanation of the lid lock system for safety during operation.

Control Panel and Features

Eco Monitor and Cycle Selection

Using Eco Monitor and Wash Cycle Knob for energy savings.

Cycle Options Overview

Overview of available cycle options like Temp, Soil Level, Spin Speed.

Specific Cycle Options

Details on Deep Clean, Delay Wash, EcoBoost, Presoak, Extra Rinse.

Fabric Softener and Cycle Signal

Using Fabric Softener option and adjusting the cycle signal.

Display and Status Indicators

Understanding the Estimated Time Remaining and Cycle Status Lights.

Cycle Guide

Using the Washer

Laundry Preparation and Loading

Steps for sorting and properly loading the washer for optimal results.

Using Laundry Product Dispensers

Adding Detergents and Bleach

How to add HE detergent and liquid chlorine bleach correctly.

Adding Fabric Softener

How to add fabric softener to the dispenser.

Selecting Wash Cycle and Settings

How to select the appropriate wash cycle and adjust settings.

Washer Maintenance and Care

Cleaning the Washer

Recommended monthly procedures for cleaning the washer interior.

Cleaning Dispenser Trays

Steps to clean residue from the dispenser trays.

Storage and Transportation Guidelines

Instructions for non-use, vacation, winter storage, and moving.

Troubleshooting Common Issues

Vibration, Noises, and Water Leaks

Diagnosing and resolving common issues like vibration, noises, and leaks.

Washer Performance Problems

Comprehensive guide for diagnosing and fixing operational issues.

Component Access and Removal

Component Locations Overview

Visual guide to the location of internal washer components.

Control Panel and User Interface Access

Procedures for accessing control panel, control, and user interface.

Top and Dispenser Assembly Removal

Steps for removing the washer's top and detergent dispenser assembly.

Valve and Lid Switch Removal

Procedures for removing water inlet valves and lid switch/lock.

Drive System Component Removal

Accessing and removing shifter, motor, belt, splutch, and gearcase.

Internal Tub Component Removal

Procedures for removing tub ring, impeller, basket, and tub.

Basket Drive Block Procedure

Steps for removing and installing the basket drive block.

Service Technician Diagnostics

Diagnostic Testing Procedures

General safety and procedures for performing diagnostic tests.

Activating Diagnostic Modes

Steps to enter and navigate the washer's diagnostic test modes.

Diagnostic Guide and LED Interpretation

Pre-service checks, LED interpretation, and diagnostic flow.

Specific Diagnostic Test Modes

Details on Automatic, Manual, Calibration, Sales Demo, UI, and SW Version modes.

Fault Codes and Error Reference

Customer viewable codes and technician fault/error code reference.

Troubleshooting Guide for Technicians

Power Up and Start Cycle Issues

Troubleshooting steps for a washer that won't power on or start.

User Interface and Cycle Time Problems

Diagnosing UI non-responsiveness and long cycle times.

Filling, Draining, and Spinning Issues

Troubleshooting problems with filling, draining, or spinning.

Performance and Error Code Issues

Addressing poor wash performance, incorrect temperatures, and error codes.

Specific Troubleshooting Tests

Detailed tests for main control, valves, drive system, and sensors.

Wiring Diagram

Product Specifications and Warranty Sources

Summary

General Information and Safety

Washer Safety

Safety precautions for operating and servicing the washer.

Model and Serial Number Identification

Model and Serial Number Label Locations

Location of the model and serial number label and tech sheet.

Washer Specifications

Installation Information

Washer Safety During Installation

Critical safety warnings and guidelines for washer installation.

Installation Requirements

Tools, parts, and location requirements for proper installation.

Electrical Requirements and Grounding

Electrical supply specifications and grounding instructions for safety.

Drain System Requirements

Options and requirements for connecting the washer's drain system.

Product Operation and Components

Introduction to Operation

Overview of the VMW Vertical Modular Washer design.

Drive System Explanation

Explanation of the motor, transmission, and splutch components.

Actuator Function

Description of the actuator's function in shifting the splutch.

Lid Lock Mechanism

Explanation of the lid lock system for safety during operation.

Control Panel and Features

Eco Monitor and Cycle Selection

Using Eco Monitor and Wash Cycle Knob for energy savings.

Cycle Options Overview

Overview of available cycle options like Temp, Soil Level, Spin Speed.

Specific Cycle Options

Details on Deep Clean, Delay Wash, EcoBoost, Presoak, Extra Rinse.

Fabric Softener and Cycle Signal

Using Fabric Softener option and adjusting the cycle signal.

Display and Status Indicators

Understanding the Estimated Time Remaining and Cycle Status Lights.

Cycle Guide

Using the Washer

Laundry Preparation and Loading

Steps for sorting and properly loading the washer for optimal results.

Using Laundry Product Dispensers

Adding Detergents and Bleach

How to add HE detergent and liquid chlorine bleach correctly.

Adding Fabric Softener

How to add fabric softener to the dispenser.

Selecting Wash Cycle and Settings

How to select the appropriate wash cycle and adjust settings.

Washer Maintenance and Care

Cleaning the Washer

Recommended monthly procedures for cleaning the washer interior.

Cleaning Dispenser Trays

Steps to clean residue from the dispenser trays.

Storage and Transportation Guidelines

Instructions for non-use, vacation, winter storage, and moving.

Troubleshooting Common Issues

Vibration, Noises, and Water Leaks

Diagnosing and resolving common issues like vibration, noises, and leaks.

Washer Performance Problems

Comprehensive guide for diagnosing and fixing operational issues.

Component Access and Removal

Component Locations Overview

Visual guide to the location of internal washer components.

Control Panel and User Interface Access

Procedures for accessing control panel, control, and user interface.

Top and Dispenser Assembly Removal

Steps for removing the washer's top and detergent dispenser assembly.

Valve and Lid Switch Removal

Procedures for removing water inlet valves and lid switch/lock.

Drive System Component Removal

Accessing and removing shifter, motor, belt, splutch, and gearcase.

Internal Tub Component Removal

Procedures for removing tub ring, impeller, basket, and tub.

Basket Drive Block Procedure

Steps for removing and installing the basket drive block.

Service Technician Diagnostics

Diagnostic Testing Procedures

General safety and procedures for performing diagnostic tests.

Activating Diagnostic Modes

Steps to enter and navigate the washer's diagnostic test modes.

Diagnostic Guide and LED Interpretation

Pre-service checks, LED interpretation, and diagnostic flow.

Specific Diagnostic Test Modes

Details on Automatic, Manual, Calibration, Sales Demo, UI, and SW Version modes.

Fault Codes and Error Reference

Customer viewable codes and technician fault/error code reference.

Troubleshooting Guide for Technicians

Power Up and Start Cycle Issues

Troubleshooting steps for a washer that won't power on or start.

User Interface and Cycle Time Problems

Diagnosing UI non-responsiveness and long cycle times.

Filling, Draining, and Spinning Issues

Troubleshooting problems with filling, draining, or spinning.

Performance and Error Code Issues

Addressing poor wash performance, incorrect temperatures, and error codes.

Specific Troubleshooting Tests

Detailed tests for main control, valves, drive system, and sensors.

Wiring Diagram

Product Specifications and Warranty Sources

Whirlpool WTW5550XW Specifications

General

Brand	Whirlpool
Model	WTW5550XW
Category	Washer
Language	English

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Whirlpool WTW5550XW - User Manual

Table of Contents

Questions and Answers

Summary

General Information and Safety

Washer Safety

Model and Serial Number Identification

Model and Serial Number Label Locations

Washer Specifications

Installation Information

Washer Safety During Installation

Installation Requirements

Electrical Requirements and Grounding

Drain System Requirements

Product Operation and Components

Introduction to Operation

Drive System Explanation

Actuator Function

Lid Lock Mechanism

Control Panel and Features

Eco Monitor and Cycle Selection

Cycle Options Overview

Specific Cycle Options

Fabric Softener and Cycle Signal

Display and Status Indicators

Cycle Guide

Using the Washer

Laundry Preparation and Loading

Using Laundry Product Dispensers

Adding Detergents and Bleach

Adding Fabric Softener

Selecting Wash Cycle and Settings

Washer Maintenance and Care

Cleaning the Washer

Cleaning Dispenser Trays

Storage and Transportation Guidelines

Troubleshooting Common Issues

Vibration, Noises, and Water Leaks

Washer Performance Problems

Component Access and Removal

Component Locations Overview

Control Panel and User Interface Access

Top and Dispenser Assembly Removal

Valve and Lid Switch Removal

Drive System Component Removal

Internal Tub Component Removal

Basket Drive Block Procedure

Service Technician Diagnostics

Diagnostic Testing Procedures

Activating Diagnostic Modes

Diagnostic Guide and LED Interpretation

Specific Diagnostic Test Modes

Fault Codes and Error Reference

Troubleshooting Guide for Technicians

Power Up and Start Cycle Issues

User Interface and Cycle Time Problems

Filling, Draining, and Spinning Issues

Performance and Error Code Issues

Specific Troubleshooting Tests

Wiring Diagram

Product Specifications and Warranty Sources

Summary

General Information and Safety

Washer Safety

Model and Serial Number Identification

Model and Serial Number Label Locations

Washer Specifications

Installation Information

Washer Safety During Installation

Installation Requirements

Electrical Requirements and Grounding

Drain System Requirements

Product Operation and Components

Introduction to Operation

Drive System Explanation

Actuator Function

Lid Lock Mechanism

Control Panel and Features

Eco Monitor and Cycle Selection

Cycle Options Overview