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In case of malfunction of Flash (FL-9)
Before contacting your hearing care professional,
please follow the advice below:
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure the bat-
tery drawer, which functions as the on/off switch, is
pushed all the way upwards and that the word
“OFF” is not visible on the switch.
• The battery is dead or does not work. Insert a new
battery. Make sure the battery is inserted correctly
and that the battery drawer is closed correctly.
• The sound outlet of the earmould is blocked. Blockage
of the sound outlet of an earmould is often caused
by earwax. Clean the blocked sound outlet.
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