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In case of malfunction of Flash élan
(FL-9é)
Before contacting your hearing care professional,
please follow the advice below:
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure the bat-
tery drawer, which functions as the on/off switch, is
pushed all the way upwards and that the word
“OFF” is not visible on the switch.
• The battery is dead or does not work. Insert a new
battery. Make sure the battery is inserted correctly
and that the battery drawer is closed correctly.
• The sound outlet of the é-tip is blocked. Blockage of
the sound outlet of an é-tip is often caused by ear-
wax. Clean the blocked sound outlet or replace the
é-tip. If necessary, replace the entire élan ear-set.
If the hearing aid volume is not powerful enough, it
could be because:
• The battery is nearly exhausted. Insert a new battery.
Make sure the battery is inserted correctly and that
the battery drawer is closed correctly.
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