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• The sound outlet of the é-tip is blocked. Blockage of
the sound outlet of an é-tip is often caused by ear-
wax. Clean the blocked sound outlet or replace the
é-tip. If necessary, replace the entire élan ear-set.
• Your ear is blocked by earwax. Contact your ENT
doctor/physician.
• Your hearing may have changed. Contact your hear-
ing care professional.
If the hearing aid whistles continuously, it could be
because:
• Your ear is blocked by earwax. Contact your ENT
doctor/physician.
• The tubing is broken. Replace the élan ear-set.
• The tubing is yellow and stiff. Replace the élan ear-
set.
If the hearing aid performs intermittently, it could
be because:
• The on/off switch is dirty. Push the switch back and
forth a couple of times.
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