Widex TV-DEX - Troubleshooting

TROUBLESHOOTING
Problem Potential cause Solution
Your TV-Controller
does not work
The battery is exhausted Charge the battery
Base has not been
selected
Place the TV-Controller in
the TV-Base for at least
5 seconds
The battery needs
replacement
Contact your hearing
care professional
The green diode
on the TV-
Controller turns on
for a brief period
of time and then
turns off
The jack plug for tv or
audio connection is not
connected to the TV-Base
Connect the jack plug as
shown on pages 14-16
The TV-Base is not
connected to the
electrical power source
Connect the TV-Base as
described on page 13
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