What to do if my Windhager Boiler feed is not sucking any pellets?
If the feed is not sucking any pellets in your Windhager boiler and the boiler does not operate, check the pellet supply in the storage room and feed hose, then press reset. If there are no pellets at the suction probe, set “probe switching” to “automated” or select another probe, then press the Reset button.
What to do if the boiler sensor is defective in my Windhager BioWIN 2?
If the boiler sensor of your Windhager boiler is defective, check the boiler sensor and connections, press reset, and follow the operating manual.
What to do if the flue gas temperature sensor is defective in my Windhager BioWIN 2?
If the flue gas temperature sensor of your Windhager boiler is defective and it is not possible to display the flue gas temperature, check the flue gas temperature sensor and connections.
What to do if there is excess temperature on the auger tube of my Windhager BioWIN 2 Boiler?
If there is excess temperature on the auger tube of your Windhager boiler because the boiler enters burnout mode and transports pellets into the combustion chamber, press release button B8.1 on the control panel.
What to do if the cover of pellet supply container is open on my Windhager BioWIN 2?
If the cover of the pellet supply container on your Windhager boiler is open because the integral fuel hopper lid is open, close the cover of the pellet supply container.
What to do if the pellet feed flap does not open in my Windhager BioWIN 2?
If the pellet feed flap of your Windhager boiler does not open, check the flap in the feed unit and press reset, as no pellet feed is possible and the boiler does not operate.
What to do if the probe switching is defective in my Windhager BioWIN 2?
If the probe switching is defective in your Windhager boiler and no pellet feed is possible, check the changeover unit and press reset.
What to do if there is no display on InfoWINplus of my Windhager BioWIN 2?
If there is no display on the InfoWINplus of your Windhager boiler and the boiler is off and cannot be switched on with the ON/OFF button: * Check the cable to the device and the building fuse if there is no electricity. * Check and replace the device fuse if it's blown. * Check and firmly connect the mains power plug if it's loose or poorly connected. * If the issue persists, contact Windhager Customer Service or a heating technician.
What to do if my Windhager Boiler has a safety temperature shut-down?
If the safety temperature shut-down is activated in your Windhager boiler because the boiler temperature is above 100 °C, check the system and filling pressure and press the release button B7.1 on the control panel.
What to do if the integral fuel hopper is almost empty in my Windhager BioWIN 2?
If the integral fuel hopper of your Windhager boiler is almost empty, refill the pellets.
General safety warnings and caution symbols used in the manual.
Identifies potential hazards like power failure, burner pot, and storage room entry.
Guidelines for initial start-up and general maintenance requirements.
Procedure for safely filling the pellet storage.
Explains the boiler's operation and identifies key components.
Pre-operational checks including system pressure, ventilation, and flue.
Overview of the InfoWINplus operating and display unit.
Procedures for cleaning the combustion chamber and burner pot.
Troubleshooting steps for when the display is off or unresponsive.
Explains 'FE' fault messages and their remedies.
Explains 'AL' alarm messages and their remedies.
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