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Windhager BioWIN series - User Manual

Windhager BioWIN series
60 pages
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Operating Manual
BioWIN
windhager.com
Pellet central heating boiler
Output range: 2,9 to 25,9 kW
Cascae options up to 78 kW
Pellets
xx/2012 091697/09

Table of Contents

Questions and Answers

  • M
    Melanie DiazSep 18, 2025
    What to do if Windhager Boiler displays AL 195?
    • K
      Kimberly SmithSep 18, 2025
      If your Windhager Boiler displays error code AL 195, the boiler switches to burnout mode. Close the outer door.
  • C
    Carlos LewisAug 25, 2025
    How to fix the induced draught fan on a Windhager BioWIN?
    • J
      Jim BrownAug 25, 2025
      To address issues with the induced draught fan on your Windhager Boiler: Clean the blower wheel and blower box. After cleaning, press the reset button.
  • A
    Amy BeardAug 25, 2025
    How to troubleshoot no display on Windhager Boiler InfoWINplus?
    • J
      Jenny SanchezAug 26, 2025
      If the display on your Windhager Boiler InfoWINplus is blank, the issue could be due to several reasons. First, check the cable connecting to the device and the building fuse to ensure there is electricity. Also, verify the device fuse and replace it if necessary. Furthermore, make sure the mains power plug is securely connected. If these steps don't resolve the issue, it is recommended to contact Windhager Customer Service or a heating technician.
  • N
    nicholas88Aug 26, 2025
    What to do if Windhager Boiler displays AL 133?
    • I
      igarciaAug 27, 2025
      If your Windhager Boiler displays error code AL 133, it means the boiler temperature is above 100 °C. To resolve this, check the system and filling pressure. Then, press the release button B7 on the control panel.
  • M
    micheletateSep 22, 2025
    How to fix error IN 590 on Windhager Boiler?
    • J
      Judith BowmanSep 22, 2025
      To address error code IN 590 on your Windhager Boiler, remove ash, clean the boiler and burner, and then confirm the cleaning.
  • W
    william11Sep 23, 2025
    How to resolve error FE 390 on Windhager Boiler?
    • J
      Justin MosleySep 23, 2025
      To address error code FE 390 on your Windhager Boiler, remove ash, clean the boiler and burner, and then confirm the cleaning.
  • F
    fliSep 9, 2025
    What to do if Windhager Boiler displays FE 381?
    • M
      Michael FrankSep 10, 2025
      If your Windhager Boiler displays error code FE 381, the enable time for the feed has been set too short. You should extend the enable time for the feed in the “Feed operating mode” menu item.
  • D
    dwilliamsSep 12, 2025
    What to do if Windhager Boiler displays IN 438?
    • W
      William SimmonsSep 12, 2025
      If your Windhager Boiler displays error code IN 438, it means a zone in the storage room is empty. Check the pellet supply in the storage room and press reset.
  • J
    Justin WoodsSep 3, 2025
    What to do if Windhager Boiler displays AL 005?
    • J
      Jane SmithSep 3, 2025
      If your Windhager Boiler displays error code AL 005, it means the ash removal motor no longer moves or doesn't reach the end position. To resolve this, clean the burner pot and press reset.
  • J
    Juan BarrSep 1, 2025
    What to do if Windhager Boiler displays IN 581?
    • S
      sarahrodriguezSep 1, 2025
      If your Windhager Boiler displays error code IN 581, it means the integral fuel hopper is almost empty. To resolve this, refill the pellets.

Summary

Important Information for System Operators

Operators Obligations

Outlines the user's responsibilities for optimal boiler service and safety.

Safety Precautions

Sources of Danger

Details potential hazards associated with boiler operation and maintenance.

Fuel

Start-up and Maintenance

Functional Test

Describes the required periodic checks and certifications for system function.

Filling the Pellet Store

Operation

Check Before Initial Start-up

Operating Modes

Manual Operation

Guides on how to manually operate the boiler and adjust setpoints.

Operating Phases

Operator Level

Boiler Cleaning - Resetting the Cleaning Request

Procedure to confirm boiler cleaning and restart the cleaning interval timer.

Service Level

Heating System Operation

Care, Cleaning and Maintenance

Overview of Intervals Between Cleaning (Maintenance)

Summarizes the recommended intervals for cleaning and maintenance tasks.

Emptying the Ash Pan (BioWIN Klassik and Premium)

Detailed steps for safely removing and emptying the ash pan.

Emptying Ash Container (BioWIN Exklusiv)

Procedure for emptying the ash container on the BioWIN Exklusiv model.

Combustion Chamber

Maintenance steps for the baffle plate, sensor, and down chute in the combustion chamber.

Burner Pot

Instructions for cleaning the burner pot, including removing deposits and debris.

Blower Wheel, Blower Box

Guidance on inspecting and cleaning the blower wheel and its housing.

Troubleshooting

No Display on InfoWINplus

Troubleshooting steps for issues where the InfoWINplus display is blank or the boiler won't turn on.

IN- Messages

Explains IN- messages related to pellet supply and cleaning prompts.

FE- Messages

Troubleshooting for FE- messages concerning pellet feed issues.

AL - Messages

Covers AL- messages related to various sensor, motor, and flap malfunctions.

Windhager BioWIN series Specifications

General IconGeneral
Fuel TypeWood pellets
Dimensions (H x W x D)Varies by model
EfficiencyUp to 95%
Automatic CleaningAutomatic heat exchanger cleaning
Weight300-500 kg

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