Kärcher North America Machine Warranty
Effective on all products shipped AFTER August 21st, 2015
Kärcher
North America reserves the right to change its warranty policy without notice.
Kärcher
North America • 1351 West Stanford Avenue • Englewood, CO 80110 USA
Tel 800-444-7654 • Financial Service 800-804-6804 • Fax 866-271-0520 • email: Warrantyregistration@karcherna.com
86019540 REV T
Limited Warranty
Kärcher North America warrants new machines against defects in material and workmanship under normal use and service to the original
purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly
limited to the duration of this written warranty.
Kärcher North America will not be liable for any other damages, including but not limited to
indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use the
machine. This remedy shall be the exclusive remedy of the buyer. This warranty gives you specific legal rights and you may also have
other rights which vary from state-to-state. The warranty period is subject to the conditions stated below.
10 / 3 Warranty: 10 Years Polyethylene (PE) Housings, 3 Years Parts, and Service Labor
Subject to conditions outlined below, Kärcher North America warrants rotationally molded PE housings and parts on all of its machines to
be free from defects in material and workmanship, under normal use and service for ten (10) years to the original owner.
Under this warranty we guarantee the performance of non-polyethylene parts and components to be free from defects for up to three (3)
years to the original end user. Parts replaced or repaired under this warranty are guaranteed for the remainder of the original warranty
period. (See table below)
Service labor charges are covered for up to three (3) years from the date of purchase through authorized service provider. No
travel coverage for cord-electric models. See table below for each general product model warranty coverage.
Upright Vacuums:
Exceptions and Exclusions:
Normal wear items not limited to brushes, foot pedal, cords, clutches, filters, gaskets, hoses, and bearings will be warranted for
manufacturing defects for 90 days from the purchase date. All other items are 1 year parts and labor.
Product Non- PE Parts Service Labo
Versamatic®/Axcess/CV300/CV380
Belts (as long as the original user owns the product) Lifetime 1 year
Vacuum Motor, Swivel Neck and Chassis 3 years 3 years
Brush Motor, and Bag Housing 5 years 5 years
Sensor®Xp/Sensor S/UPV12
Belts (as long as the original user owns the product) Lifetime 1 year
Vacuum Motor and Chassis 2 years 2 years
Bag Housing 5 years 5 years
**All other parts 3 years except: Brush strip, cord, filter & gaskets.
Product Non-PE Parts Service Labo
Travel
Rider / Stand up Scrubbers, Extractors 10 years 3 years or 2000 hours 3 years or 2000 hours 6 Months
Rider/ Stand-up Vacuum, Burnishers 10 years 3 years or 2000 hours 3 years or 2000 hours 6 Months
Rider Sweepers 10 years 3 years 3 years 6 Months
Walk Behind Scrubbers / Escalator Cleaner 10 years 3 years or 2500 hours 3 years or 2500 hours 6 Months
Walk Behind Sweepers 10 years 3 years 3 years 6 Months
Battery/ Burnishers/ Extractors 10 years 3 years 3 years 6 Months
Extractors / Compass / Hybrid Cleaning Cart 10 years 3 years 3 years -
Interim Cleaners 10 years 3 years 3 years -
Wide Areas Vacuums 10 years 3 years 3 years -
Auto Mop 10 years 3 years 3 years -
Air Movers/ Canister/ Wet/Dry Vacuum 10 years 1 year 1 year -
Microscrubbers 3 years 3 years 3 years -
Trek Vac 1 year 1 year 1year -
Spotter Extractors 1 year 1 year 1 year -
Broom/Steamer/SG2 C BP 1 year 1 year 1 year -
Propane Burnishers / Strippers - 2 years 1 year -
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