Winix AM90 - Frequently Asked Questions

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English AM90
FREQUENTLY ASKED QUESTIONS
Problem Check / Actions to take
It does not
turn on at all.
•
Is the plug securely attached to the outlet?

Make sure the outlet has power going to it, and
ensure the plug is secured.
•
Is there a power outage?

Check to see if other lights and electrical
equipment are working and try again.
It doesn’t work
in Auto Mode.
•
Has Auto Mode been selected?

Press the Mode button until Auto Mode is
selected.
•
Is the sensor blocked or clogged?

Wipe Odour Sensor with wet cloth, then dry.
It vibrates and
makes a lot of
noise.
•
Is it running on a slanted or uneven surface?

Move the unit to a hard, flat, even area of the
floor.
The power plug
and outlet feel
hot.
•
Is the plug securely plugged in?

Make sure the plug is properly plugged into the
outlet.