1. If you have trouble connecting the radio to your
wireless network, these steps may help to resolve the
problem:
- Confirm that a Wi-Fi or Ethernet Wired connected PC
can access the internet (i.e. can browse the web) using
the same network.
- Check that a DHCP server is available, or that you
have configured a static IP address on the radio.
- Check that you firewall is not blocking any outgoing
ports.
- Some access points may be set so that only equipment
with registered MAC addresses can connect to them.
This is one possible cause of the Internet Radio being
unable to connect to the Wi-Fi network, and the
Internet Radio display will show Bad ESSID or key. To
overcome this problem you will need to add the
Internet Radio’s MAC address to the list of allowed
equipment in your access point. The Internet Radio’s
MAC address can be found using the menu Information
Center > System Information > Wireless Info > MAC
address. You will need to refer to the guide for you
Access Point in order to enter the Internet Radio as an
allowed piece of equipment.
- If you have an encrypted network, check that you have
entered the correct key or passphrase into the radio.
Remember that text-format keys are case sensitive.
- If your wireless network name(ESSID) is ‘Hidden’(a
setting on the wireless access point), then you can
either turn on the name, or you can manually enter the
name into the internet radio and media player, Select
<Configure -> Network -> Manual Configuration->
Wireless -> Enter ESSID>. Confirm if the Network is
encrypted, e.g. requires a WEP or WPA key, then enter
the network name.
Trouble Shooting
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