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HELPFUL HINTS
INSTALLATION
• Have your stove installed by a certifi ed chimney installer or licensed contractor (see page 10 of the
Installation and Operating Manual). Do not make changes to the draft recommendations during
the installation of the chimney or stove. This is a stove that burns pellet fuel, if adequate draft is not
accomplished this stove will not operate properly and can potentially cause smoke to come from the
stove. If draft is compromised, it can drastically impede the performance of the stove, especially when
using hardwood pellet fuel.
• Long horizontal chimney runs will impede draft and cause poor performance of this stove.
• Basement installations and air tight houses will require an outside air source.
PERFORMANCE
• Use premium pellets that contain .5% or less ash content. Pellet quality and performance will vary from
brand to brand. Experiment with different brand pellets (See page 15 of the Installation and Operating
Manual).
• Learn your stove! This stove has no moving parts and requires no electricity; it does however require
your attention much like a wood stove, especially when burning a hardwood pellet. CLEARING YOUR
SECONDARY BURN PLATE IS A MUST WHILE BURNING HARDWOOD PELLETS. This is simple. NOTE: surfaces
will be hot.
• First, remove the ashtray and dispose of any ashes (see page 21 of the Installation and Instruction Manual
for proper ash disposal), and reinstall ashtray.
• Second, remove secondary burn plate. This will allow any built up ashes and hot coals to fall into the
ashtray. Inspect the secondary burn plate, any layers of ash should be removed and discarded. Lightly
tap the secondary burn plate on the edge of your disposal container to clear any clogged hole(s) in
the burn plate. This will resume proper air fl ow through the burn plate; reinstall the secondary burn plate.
• Considering the numerous different fuels and installations, there is no one formula for how often this needs
to be performed. Letting the secondary burn plate build up with ashes can choke the stove causing a
decrease in temperature and increase the possibility of smoldering fuel and smoke.
• Until experience has helped you establish a regular routine it is not recommended to leave the stove
unattended for long periods of time. ALWAYS EMPTY THE ASHTRAY AND CLEAR THE SECONDARY BURN
PLATE PRIOR TO LEAVING THE STOVE UNATTENDED!
QUESTIONS
If you have questions, additional needs, or encounter problems, please contact the Dealer where you made
your purchase. This is the quickest remedy to whatever challenges you might encounter. If your Dealer cannot
help you, they will contact their Distributor.
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