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10. Appendix
CONTACT THE DISTRIBUTOR IF TROUBLE OR PROBLEM
ARISES. FOR PROMPT FEEDBACK & IMMEDIATE
SERVICE, PLEASE ADVISE FULL DETAILS OF THE
SYMPTOMS.
Please provide necessary information listed below when
requesting the BIOS program from Wytron to make the
technique support efficiently:
1. Model number of controller card.
2. Current BIOS version on controller card.
3. Brand and model of Installed writer.
4. Target number of installed writer.
5. Brand and model of installed CD/DVD-ROM reader.
6. Brand and model of installed HDD, if existed.
7. Drive connection situation on controller card.
8. Any detailed explanation for trouble, if any.