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C8170
Xerox C8170 User Manual
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3.
R
emove
the
jammed
paper.
4.
If
paper
is
jammed
on
the
inside
of
door
A,
lift
handle
A3,
then
remove
the
jammed
paper.
R
eturn
handle
A3
to
the
original
position.
5.
If
paper
is
jammed
in
the
fuser,
remove
the
jammed
paper
from
areas
A1
and
A2.
a.
T
o
open
the
paper
guide,
pull
handle
A1
toward
you.
X
erox
®
AltaLink
®
C81XX
Series
Color
Multifunction
Printer
User
Guide
293
T
roubleshooting
292
294
Table of Contents
Default Chapter
3
Table of Contents
3
1 Safety
11
Notices and Safety
12
Electrical Safety
13
General Guidelines
13
Power Cord Safety Information
13
Battery Safety Information
14
Emergency Power off
14
Telephone Line Cord
15
Operational Safety
16
Operational Guidelines
16
Ozone Release
16
Printer Location
16
Printer Supplies
17
Maintenance Safety
18
Environmental, Health, and Safety Contact Information
19
2 Getting Started
21
Parts of the Printer
22
Front View
22
Internal Parts
25
Rear View
26
Control Panel
27
Configurations and Options
29
Finishing Options
30
Integrated Office Finisher
30
Office Finisher with Optional Booklet Maker
31
Business Ready Finisher with Optional Booklet Maker
32
Business Ready Finisher with Optional Tri-Fold Module
33
Paper Tray Options
34
Configuring Dedicated Paper Trays
34
Configuring Paper Size Confirmation
34
Configuring Trays 3 and 4 of the Tandem Tray Module
35
Configuring Tray 6
36
Wireless Network Adapter
38
Power Options
39
Power Saver
39
Smart Proximity Sensor
39
Powering on the Printer, or Exiting Sleep Mode
39
Restarting, Placing in Sleep Mode, or Powering off the Printer
40
Accessing the Printer
41
Authentication
41
Authorization
41
Personalization
42
Accounting
42
Logging in
42
Introduction to Apps
44
Information Pages
45
Printing Information
45
Configuration Report
45
The Embedded Web Server
47
Finding the IP Address of Your Printer
47
Accessing the Embedded Web Server
48
Logging in Using the Embedded Web Server
48
Certificates for the Embedded Web Server
49
Downloading the Configuration Report from the Embedded Web Server
49
Using the Remote Control Panel Feature
50
Installation and Setup
51
Installation and Setup Overview
51
Selecting a Location for the Printer
51
Updating the Printer System Software
51
Connecting the Printer
53
Selecting a Connection Method
53
Connecting to a Computer Using a USB Cable
53
Connecting to a Wired Network
54
Connecting to a Wireless Network
54
Connecting with Wi-Fi Direct
54
Connecting with Near Field Communication (NFC)
56
Configuring Airprint
58
Configuring Google Cloud Print
58
Connecting to a Telephone Line
59
Initial Printer Setup
60
Installing the Software
61
Operating System Requirements
61
Installing the Print Drivers for a Windows Network Printer
61
Installing the Windows Print Driver .Zip File
61
Installing the Print Drivers for a Windows USB Printer
62
Installing the Printer as a Web Service on Devices
62
Installing the Drivers and Utilities for Macos
63
Installing Print Drivers and Utilities for UNIX and Linux
64
More Information
65
Locating the Serial Number
66
3 Personalize
67
Personalize Overview
68
Personalizing the Home Screen
69
Displaying or Hiding an App on the Home Screen
69
Rearranging Apps on the Home Screen
69
Deleting an App from the Home Screen
69
Removing Personalization from the Home Screen
70
Personalizing the Apps
71
Personalizing the Feature List
71
Showing All Features in the Features List
71
Saving App Default Settings
71
Removing App Personalization Using the Control Panel
72
Creating and Using 1-Touch Apps
73
Creating a 1-Touch App
73
Deleting or Hiding a 1-Touch App
74
Using a 1-Touch App
74
Removing All Personalizations
75
4 Xerox® Apps
77
Xerox® App Gallery
78
Xerox ® App Gallery Overview
78
Creating a Xerox® App Gallery Account
78
Logging in to Your Xerox® App Gallery Account
79
Installing or Updating an App from the Xerox® App Gallery
79
Device
81
Device Overview
81
About
82
Information
82
Supply Status
83
Billing and Usage Counters
84
Remote Services
84
Jobs
85
Jobs Overview
85
Managing Jobs
85
Managing Special Job Types
86
Managing Jobs Using the Embedded Web Server
89
Copy
91
Copy Overview
91
Making a Copy
92
Copy Workflows
93
ID Card Copy
105
ID Card Copy Overview
105
Copying an ID Card
105
Email
106
Email Overview
106
Sending a Scanned Image in an Email
107
Previewing Jobs
108
Adding or Editing Contacts in the Device Address Book from the Control Panel
109
Workflow Scanning
111
Workflow Scanning Overview
111
Using Workflow Scanning
112
Scan to
122
Scan to Overview
122
Scanning to an Email Address
122
Scanning to a USB Flash Drive
123
Scanning to a Shared Folder on a Networked Computer
124
Adding a Scan to Destination to an Address Book Entry
124
Scanning to the Logged-In User
126
Previewing Jobs
126
Fax
129
Fax Overview
129
Sending a Fax
131
Fax Workflows
131
Server Fax
139
Server Fax Overview
139
Sending a Server Fax
140
Sending a Delayed Server Fax
141
Internet Fax
143
Internet Fax Overview
143
Sending a Scanned Image in an Internet Fax
144
Print from
146
Print from Overview
146
Printing from a USB Flash Drive
146
Printing from Saved Jobs
146
Printing from a Mailbox
147
Printbyxerox
148
Printbyxerox Overview
148
Printing with the @Printbyxerox App
148
5 Printing
149
Printing Overview
150
Selecting Printing Options
151
Print Driver Help
151
Windows Printing Options
152
Macintosh Printing Options
155
UNIX, Linux, and AS/400 Printing
156
Mobile Printing Options
158
Print Jobs
160
Managing Jobs
160
Printing Special Job Types
161
Printing Features
164
Selecting Paper Options for Printing
164
Printing on both Sides of the Paper
165
Xerox Black and White
165
Print Quality
166
Image Options
166
Printing Multiple Pages to a Single Sheet
167
Printing Booklets
167
Using Special
168
Printing Annotations for Windows
170
Printing Watermarks for Windows
171
Orientation
172
Advanced Printing Options
173
Using Custom Paper Sizes
175
Defining Custom Paper Sizes
175
Printing on Custom-Size Paper
176
Print from
178
Printing from a USB Flash Drive
178
Printing from Saved Jobs
178
Printing from a Mailbox
179
Printing from the Embedded Web Server
179
6 Paper and Media
181
Paper and Media Overview
182
Supported Paper
183
Recommended Media
183
Ordering Paper
183
General Paper Loading Guidelines
183
Paper that Can Damage Your Printer
183
Paper Storage Guidelines
184
Supported Paper Types and Weights
184
Supported Standard Paper Sizes
187
Supported Paper Sizes and Weights for 2-Sided Printing
189
Supported Paper Sizes for the Envelope Tray
190
Supported Custom Paper Sizes
190
Configuring Paper Tray Settings
191
Configuring Dedicated Paper Trays
191
Configuring Paper Size Confirmation
191
Configuring Trays 3 and 4 of the Tandem Tray Module
192
Configuring Tray 6
193
Changing Paper Size, Type, and Color
195
Loading Paper
196
Loading Paper in Trays 1-4
196
Adjusting the Paper Guides in the 520-Sheet Adjustable Trays
199
Loading Paper in Trays 3 and 4 of the Tandem Tray Module
201
Loading Paper in the Bypass Tray
203
Loading Paper in Tray 6
205
Printing on Special Paper
207
Envelopes
207
Labels
211
Banner Paper
214
Glossy Media
217
Transparencies
217
7 Maintenance
219
General Precautions
220
Cleaning the Printer
221
Cleaning the Printer Exterior
221
Cleaning the Printer Interior
227
Supplies
232
Consumables
232
Routine Maintenance Items
232
Ordering Supplies
233
Toner Cartridges
233
Waste Container
238
Drum Cartridges
241
Replacing the Transfer Belt Cleaner
247
Second Bias Transfer Roller
252
Fan Filter
254
Staple Cartridges and Staple Refills
256
Emptying the Hole Punch Waste Container
267
Recycling Supplies
271
Resetting Supply Life Counters
271
Managing the Printer
272
Viewing the Meter Reading
272
Printing the Billing Summary Report
272
Moving the Printer
273
8 Troubleshooting
275
General Troubleshooting
276
Restarting the Printer
276
Printer Has Two Power Switches
277
Printer Does Not Power on
277
Printer Resets or Powers off Frequently
278
Printer Does Not Print
278
Printing Takes too Long
279
Document Fails to Print
280
Document Prints from Wrong Tray
281
Printer Is Making Unusual Noises
281
Automatic 2-Sided Printing Problems
282
Date and Time Are Incorrect
282
Scanner Errors
282
Paper Jams
283
Locating Paper Jams
283
Minimizing Paper Jams
284
Clearing Paper Jams
285
Troubleshooting Paper Jams
297
Clearing Finisher Jams
301
Print, Copy, and Scan Problems
331
Identifying Print, Copy, and Scan Problems
331
Print-Quality Problems
331
Copy and Scan Problems
337
Fax Problems
339
Problems Sending Faxes
339
Problems Receiving Faxes
340
Printing Fax Reports
341
Getting Help
342
Viewing Error and Alert Messages on the Control Panel
342
Viewing the Error History on the Control Panel
342
The Embedded Web Server
342
Online Support Assistant
343
Information
343
More Information
344
A Specifications
347
Printer Configurations and Options
348
Standard Features
348
Options and Upgrades
349
Finishing Options
350
Physical Specifications
353
Base Configuration
353
Configuration with Integrated Office Finisher
354
Configuration with High Capacity Feeder
354
Configuration with Office Finisher
355
Configuration with Office Finisher with Booklet Maker
355
Configuration with High Capacity Feeder and Office Finisher with Booklet Maker
356
Configuration with Business Ready Finisher, Booklet Maker, and Tri-Fold Module
357
Configuration with High Capacity Feeder and Business Ready Finisher, Booklet Maker, and Tri-Fold Module
357
Clearance Requirements
359
Base Configuration
359
Configuration with Integrated Office Finisher
360
Configuration with High Capacity Feeder
361
Configuration with Office Finisher with Booklet Maker
362
Configuration with High Capacity Feeder and Office Finisher with Booklet Maker
363
Configuration with Business Ready Finisher, Booklet Maker, and Tri-Fold Module
364
Configuration with High Capacity Feeder and Business Ready Finisher, Booklet Maker, and Tri-Fold Module
365
Environmental Specifications
366
Temperature
366
Relative Humidity
366
Elevation
366
Electrical Specifications
367
Performance Specifications
368
Printing Resolution
368
Print Speed
368
Environmental, Health, and Safety Contact Information
369
B Regulatory Information
371
Basic Regulations
372
United States FCC Regulations
372
Xerox ® Altalink ® B8100 and C8100 Series Printers
372
Canada
372
Certifications in Europe
373
Eurasian Economic Community Certification
375
Germany
376
Turkey Rohs Regulation
376
Copy Regulations
377
United States
377
Canada
378
Other Countries
379
Fax Regulations
380
United States
380
Canada
381
New Zealand
383
South Africa
383
European Union
384
Material Safety Data Sheets
384
C Recycling and Disposal
385
All Countries
386
North America
387
European Union
388
Domestic/Household Environment
388
Professional/Business Environment
388
Collection and Disposal of Equipment and Batteries
389
Battery Symbol
389
Battery Removal
389
Other Countries
390
D Product Symbols
391
Product Symbols
392
E Apps Features
397
Apps Features
398
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Xerox C8170 Specifications
General
Brand
Xerox
Model
C8170
Category
All in One Printer
Language
English
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