Xerox C8170 User Manual

Symptoms
Probable Causes Solutions
The telephone line is connected
incorrectly.
Verify the telephone line
connection. If the telephone line is
disconnected, connect it.
There is a problem with the fax
machine of the sender.
Make a copy to verify that the
printer can make clean copies and
prints. If the copy prints correctly,
have the recipient verify that their
fax machine is operating correctly.
If the problem persists, for online support information, go to www.xerox.com/office/ALC81XXsupport.
PPrriinnttiinngg FFaaxx RReeppoorrttss
You can print the following fax reports from the printer control panel:
• Activity Report
• Protocol Report
• Fax Address Book Report
• Options Report
• Pending Jobs Report
For instructions on how to print fax reports, refer to the System Administrator Guide at www.xerox.
com/office/ALC81XXdocs.
Xerox
®
AltaLink
®
C81XX Series Color Multifunction Printer
User Guide
341
Troubleshooting

Xerox C8170 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Duplex Printing	Standard
Monthly Duty Cycle	Up to 300, 000 pages
Recommended Monthly Print Volume	Up to 50, 000 pages
Scan Resolution	600 x 600 dpi
Fax Speed	33.6 Kbps
Control Panel	10.1-inch color touchscreen
Print Speed	70 ppm
Print Resolution	1200 x 2400 dpi
Connectivity	USB, Ethernet, Wireless
PDL	PCL 6, PostScript, PDF, XPS
Supported Media Sizes	A4, A5, B5
Supported Media Types	Plain, Bond, Cardstock, Labels, Envelopes
Operating System Compatibility	Windows, macOS, Linux