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Duplex scanning
The Remote Scan application and TWAIN plug-in provide an option to select double-sided
or single-sided to retrieve a scan. This option does not have any effect. The Mailbox/Job
Template used for the scan job specifies whether the scan is double-sided or singled-sided.
Default Mailboxes/Job Templates
The following default Mailboxes/Job scan templates are predefined on the copier:
(ColorCal)
(color)
(bw)
(grayscale)
COLOR0GUEST
BW0GUEST,
GRAYSCALE0GUEST
The first four templates (in parentheses) cannot be modified. The last three templates
(uppercase letters) can be modified.
Mailbox/Job Template display order
The default templates are always listed before any user-defined templates. User-defined
templates are listed in ASCII order. If you add a new user-defined template, any templates
listed after it are renumbered.
Scan to FTP not supported for all FTP servers
Scan to FTP is not supported for all FTP servers. If an FTP server does not reply to a NLST
command with a 4xx or 5xx response, scan to FTP from the Fiery Color Server does not work
correctly. The WS_FTP server is known to have this issue.
FTP passwords not saved on export
When you export mailbox settings in the Mailbox Utility, Scan to FTP passwords are not
saved. After importing the mailbox settings back to the server, you must input FTP passwords
with Mailbox Utility again. We recommend that you perform validation after entering FTP
passwords.
Check Scanner message
If a message appears in Command WorkStation that says to “check scanner power and cable,”
check the link light on the crossover cable connecting the Fiery Color Server to the copier. If
it is not lit (green), try replacing the cable.
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