Xerox Production Stacker  6-1 
  Operator Manual 
6  Troubleshooting 
 
   
Problem    Cause  Solution 
Does not run when top 
cover or door is closed. 
• Check that the power cord is connected to the 
wall outlet 
• Check if printer is ready 
• Check communication cable from Xerox 
Nuvera Product line printer to stacker for 
proper connection 
• Check for other area if the mimic not 
illuminated 
• Check the service switch position (Refer to 
Warning Pictograms Location in the 
Introduction)  
 
Poor registration 
High paper curl 
• Adjust printer decurler 
• Flip paper in printer paper tray 
 
 
Mechanical obstruction 
• Check for obstruction in the stacker paper path 
• Ensure that all transports and baffles are 
properly seated 
 
Paper Jams 
High paper curl 
• Adjust printer decurler 
• Flip paper in printer paper tray(s) 
• Switch to heavier weight paper