Support and Additional Information Sources
Unrivalled Service 
and Support
Behind every Xerox product is a large 
network of customer support that’s 
unrivalled in the industry and 
available when you need it. Xerox 
service professionals use leading-edge 
technologies to keep you up and
running. They’re even linked to the 
engineers who designed your product, 
so you can be confident when you 
choose Xerox. And Genuine XEROX
®
supplies are always readily available.
Xerox Office Services
Support
Asset Management Services
Asset Optimisation and Tracking - 
Process and tools to optimise an
enterprise’s office output infrastruc-
ture and reduce overall costs
Break-Fix Management - Single point 
of ownership and management for 
break-fi x service for all brands of office 
output devices
Supplies Management - Process
and tools to procure, monitor and
replenish all document-related
supplies proactively
Imaging and Output 
Management Services
Output Management - Single point 
of management of office output 
from all output devices, regardless of 
manufacturer
Image Capture and Workfl ow -
Cost-efficient solutions for capturing, 
managing, retrieving and distributing 
into digital repositories
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Support Services
Technology Procurement and 
Deployment - A creative and flexible 
end-to-end print/computer product 
acquisition solution that uses a single-
point-of-contact model while lowering 
the total cost of acquisition
Help Desk Services - A broad range 
of enterprise services managed 
through a centralised single point of 
contact and delivered through an on-
site or off-site model
End User Services - Microsoft software 
implementation, IT project consulting 
and customer education
Access Managed Services
Student and Library Patron Access 
- Custom designed and implemented 
customer-managed solutions for 
student and library patron print 
access management
Additional Information 
Sources
What’s in the box:
Printer
Print cartridge (Average 2,000 
standard pages
1
)
Power Cord
World kit
  -Software and Documentation CD
  -Registration Card
  -Warranty booklet
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Phaser 3250 Front Panel:
The front panel offers tools and
information pages to help with 
machine setup, feature selections, 
operational problems, media feed
and supply issues.
On the web:
Visit www.xerox.com/office for:
Product, supplies and support 
information
Downloading drivers
Finding your local Xerox sales 
representative
Online documentation
Visit www.xerox.com/office/support for:
Support and service 
information, including the same 
troubleshooting Knowledge Base 
used by Xerox Customer Support staff 
to provide the latest technical infor-
mation on:
  -Application issues
  -Errors
  -Print-quality issues
  -Troubleshooting
1
Declared Yield in accordance with ISO/IEC 19752. 
Yield will vary based on image, area coverage and 
print mode.
Questions? Comments? 
Problems?
If for any reason you need to contact 
your Xerox sales representative, please 
call or visit us on the web at 
www.xerox.com/office.
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Copyright © 2008 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX
®
, CentreWare
®
, Phaser
®
and the Sphere of Connectivity design are trademarks of Xerox Corporation in the U.S. 
and/or other countries. Adobe
®
and PostScript
®
3
™
are registered trademarks or trademarks of Adobe Systems, Incorporated. PCL
®
is a registered trademark of Hewlett-Packard. As an ENERGY STAR
®
partner, Xerox Corporation has determined that this product meets the ENERGY STAR 
guidelines for energy effi ciency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective manufacturers. The information in this brochure is subject to change without notice.  11/08       325EG-01EB