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XO 4 & XO FLEX TROUBLE SHOOTING GUIDE

Version 3.30 55

CONNECTORS CONFIGURATION ON AN-369 “BACKPLANE”

“Basic configuration”

“Suction Clean System”

“Water treatment”

“Backflow prevention”

Consult page 15 for more information regarding the connections on the “Backplane AN-369”.

Table of Contents2
No "Welcome" Message on Display. no Light on the Main Switch (Early Model)10
No Light in the Display10
Network Fail !!" "Call Service11
Foot Control Fail" "Call Service11
Power Driver Fail!!" "Call Service12
Stand Control Fail !!" "Call Service12
Water Leak" "Call Service12
Unit Not Ready12
"No Water Flow13
Chair Sync Failed13
Code Block Required" "Call Service13
Cs Error13
Missing DMX Pcb13
Wrong Instrument13
Wrong Susp Pcb14
Check White Bottle14
Check Yellow Bottle14
Suction Clean Fail" "Call Service14
LED D3 Is off (Power Supply Chair)15
LED D2 Is off15
LED D1 Is off (Transformer and Power Supply)15
LED D1 and D3 Are off15
D1 LED Is off (24VAC)16
D2 LED Is off ±34VDC16
D3 LED Is off ±34VDC16
D6 LED Is off 5V, 12V, 24VDC16
All Leds on the "Power Supply PCB" Are off and Led's on "Mains PCB" Are on16
Precision Voltage Measurement16
Procedure17
Cause18
Purpose27
Water Arrives on the Syringe but Not Distributed on the Other Instruments27
It Is Not Possible to Adjust the Flow Rate on the Instruments27
Point of Measurement27
LED D110 Remains off When the Instrument Is Pulled Forward28
Wrong Instrument28
Wrong Susp. PCB28
Information29
Voltage Measurement on the Suspension PCB Connector (CA-100, CA-10129
Syringe32
Block Syringe, An-51033
No Water or Air on the Syringe Block33
No Spray Air on the Syringe Module33
Syringe 3F / 6F34
Failure Description34
Syringe Not Activated When the Suspension Is Pulled34
Syringe Activated When Not Pulled34
No Water34
No Air34
Syringe 6F35
No Hot Water/Air35
Micromotor Mc3 Bien Air36
Micromotor Not Activated When the Suspension Is Pulled37
Micromotor Is Active While the Suspension Cord Is Not Pulled37
The Motor Does Not Run When the Pedal Is Activated37
No Light38
No Water38
No Air Spray39
No "Cool Air39
Micromotor Mx2 Bien Air40
Specific Error Connected with Micromotor Type MX241
The Motor Does Not Run When the Pedal Is Activated41
Missing DMX PCB41
Turbine42
The Turbine Is Not Activated When the Suspension Is Pulled43
The Turbine Is Active While the Suspension Cord Is Not Pulled43
The Turbine Does Not Run When the Pedal Is Activated43
No Light44
No Water44
No Air Spray45
Scaler46
The Scaler Is Not Activated When the Suspension Is Pulled46
The Scaler Is Active While the Suspension Cord Is Not Pulled47
The Scaler Does Not Run When the Pedal Is Activated47
No Water48
Light Curing System - Lysta 88 / 89 & Odontocure49
Light Curing Lamp Does Not Work When Activated49
DÜRR CAMERA / VIDEO IX, IX HD, HD Smart50
The Camera Does Not Work When the Suspension Is Activated50
The Camera Is Active When the Suspension Is at Rest51
No Light51
Image Cloudy, Milky52
Image too Dark52
No Image52
The Camera Vibrates When Pressing the Trigger Button, but no Picture Is Displayed52
Moving Image Judders52
The Image Is Blurred53
Camera Not Detected by the Software53
Camera Is Not Correctly Detected When PC Runs Windows 753
Camera Is Recognized as Vistacam IX HD Without the Interchangeable Head53
The Trigger Function Is Not Working53
Interchangeable Head Not Engaging53
Test Cable for Dürr Vistacam53
Basic Configuration55
Suction Clean System55
Water Treatment55
Backflow Prevention55
Water Leak!!" "Call Service56
Water Pressure Failure on the Instrument Bridge56
Air Pressure Failure on the Instrument Bridge56
Fault in Air Pressure to Instrument Bridge57
No Flush or Rinse57
No Cup Filling57
The Liquid Detection Sensor Pins Do Not Work Properly59
Lower LED off (Mixing Cup Filled)59
Upper LED Remains off When Water Reaches the Short Liquid Detector Sensor Probes59
Information59
Water Clean Mixing Cup Is Detected as Empty When the Cup Is Filled60
The "Water Clean" Dispenser Detected as "Low" When Full (White Bottle)61
The Liquid in the Bottle Does Not Circulate61
Information61
AN-374 Level Sensor PCB61
No Water in the Container62
Overflow (Mixing Cup)63
Air Bubbles "Shoots" Water out of Mixing Cup63
Valves & Contacts Connections in the "Basic Configuration" and "Suction Cleaning65
Overflow (Mixing Cup)65
The Mixing Cup Is Detected as Empty When Filled66
The Suction Cleaning Liquid Is Detected as "Low" While the Bottle Is Full (Yellow Bottle)66
Unpleasant Smells from the Suction66
Suction Does Not Start When One of the Suction Hoses Is Lifted but Suction Motor Starts69
Suction Starts When the Unit Is Switched on69
No Suction: (Valves Activated / Spittoon Valve / CAS1 / Amalgam Separator Activated)69
Connection Diagram69
The Chair Does Not Run Properly (Hacking While Moving)70
No Movement of the Chair When the Joystick or Control Pedal Is Activated70
The Backrest Motor Does Not Work71
The Backrest Motor Locks up When Going up71
Major Cases71
Signal Measurement: Rectangular Shaped Signal71
Special Case: the Backrest Motor Does Not Stop When Reaching Topmost Position72
Out of Synchronisation72
Electrical Safety Tips72
Electrical Work Procedure72
Reversal of the Motor Polarities72
Before Proceeding73
Handling73
Advice73
Synchronization73
Mechanical Work Procedure74
Disassembling of the Drive Bearer74
Powering up the Unit74
Advice74
Chair Synchronisation75
To Synchronise the Chair, Proceed as Follows75
Note that this Description Refers to Firmware Version 1.51 or Later75
Alternative Procedure75
Information76
The XO Operating Lamp Does Not Switch When It Reaches Working Position 1 or 277
The OP Lamp Does Not Switch on When Placing the Hand under the Sensor77
The OP Lamp LED Shines Faintly77
How to Measure Voltage Output on OP Light77
Display Shows " Foot Control Error" During Start-Up78
Network Fail!! "Call Service78
Nothing Happens When the Pedal Is Activated79
No Picture on the Screen80
Image Quality Problem81
Screen Problem81
Advisory81
Spittoon Valves DÜRR82
Cas 1 Dürr82
Combi-Sepamatic Cs 182
Spittoon Valve Is Not Working83
Suction Unit Does Not Start or Run Continuously83
The Liquid Does Not Flow through83
CAS1 Is Not Operational (Display Module Off)85
The Yellow and Green Leds Are Lit, and a Melody Is Emitted85
The Yellow LED Is On, the Red LED Flashes and an Acoustic Signal Is Emitted85
The Green and Red Leds Flash Alternately, and the Acoustic Signal Is Emitted85
The Orange Light Flashes, and the Acoustic Signal Is Emitted85
The Water Is Not Drain Properly from the Cuspidor85
Suction Power Is too Weak or Interrupted85
Device Is Running Continuously86
Device Is Generating High Vibrations86
Water Is Not Drained out Properly86
CS1 Does Not Start87
Suction Line too Weak or Interrupted87

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General

Brand	Xo
Model	4
Category	Dental equipment
Language	English

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