Xylem Bell & Gossett Ecocirc+ 20-18

Questions and Answers

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Dr. Lynn LeeJul 26, 2025
What to do if my Xylem Industrial Equipment pump does not start?
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  kerrrichardJul 26, 2025
  If your Xylem Industrial Equipment pump isn't starting, it could be due to several reasons. First, ensure that the following electric safety devices are not open: system fuse, circuit breaker of thermal magnetic device, or ground fault circuit interrupter. If any of these are open, reset them. Also, check that the connector is correctly connected to the pump and the power supply is on. Verify the wiring is correct by resetting the electrical connections of the connector. If the issue persists, consider replacing the fuse or resetting the ground fault circuit interrupter. If none of these steps work, the pump might be defective and require replacement.
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Daniel Keller DDSJul 31, 2025
Why my Xylem Bell & Gossett Ecocirc+ 20-18 pump does not start?
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  Melissa RobertsJul 31, 2025
  If your Xylem Industrial Equipment pump isn't starting, it might be due to a variety of reasons. Check if the selector is set to standby mode and if so, select operating modes 1, 2, 3, A, B, C, I, II, or III. If the supply voltage is too high or too low, ensure that the grid voltage matches the rated values. Also, the motor might be stalled, but the unit automatically attempts high-torque startups. The motor could also be overloaded or overheated, or the electrical motor might have failed, in such cases reset the error. Make sure that the pumped liquid and ambient temperature are within working limits and that the unit is installed correctly according to the manual. If the problem persists, consider replacing the pump.
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valerie40Aug 6, 2025
How to reduce noise from the Xylem Bell & Gossett Ecocirc+ 20-18 Industrial Equipment system?
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  Sarah KaufmanAug 6, 2025
  If you're experiencing noise from the Xylem Industrial Equipment system, it could be due to several factors. If the air purge process is active, select operating modes 1, 2, 3, A, B, C, I, II, and III, or wait for 3 minutes to complete the air purge process. Air in the system can also cause noise, so release the air. Additionally, a high flow rate can lead to turbulence, so decrease the head speed of the pump or select a different operating mode. Blocked systems like piping, air elimination, or valves can also cause noise, so examine these systems.
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xwigginsAug 12, 2025
How to troubleshoot insufficient cooling or heating in a Xylem Bell & Gossett Ecocirc+ 20-18 Industrial Equipment pump?
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  Rebecca CamachoAug 13, 2025
  If your Xylem Industrial Equipment pump is experiencing insufficient cooling or heating, it could be due to several factors. The pump's performance might be low, so increase the pump speed to increase the head or select another operating mode. If night mode is activated, deactivate it. Also, check that the pump does not contain air and start the air purge process if needed. Ensure the liquid pressure is within working limits and that the pump is installed correctly.
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Belinda MclaughlinAug 18, 2025
How to remove air from Xylem Bell & Gossett Ecocirc+ 20-18 Industrial Equipment pump?
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  David WilliamsAug 18, 2025
  If your Xylem Industrial Equipment pump has air inside, make sure that the pump is not installed at the highest point of the system and start the air purge process, or wait for 3 minutes to complete the air purge process. Cavitation can also cause air, so increase the system pressure, select a different operating mode, or decrease the head speed of the pump. Clean the pump to remove any unwanted materials.

Summary

Introduction and Safety

1.2 Safety Terminology and Symbols

Explanation of safety terms, hazard levels, and associated symbols.

1.3 User Safety

Guidelines for safe operation, site awareness, personal protective equipment, and qualified personnel.

Product Description

3.2 Features and Functions

Key features, software functions, and distinct operating modes of the pump.

Installation Procedures

4.1 Mechanical Installation

Guidance on physical installation, including precautions, requirements, and pump orientation.

4.2 Electrical Installation

Instructions for safe electrical connections, grounding, and I/O terminal usage.

Pump Operation Guide

5.1 Operational Precautions

Critical safety warnings and considerations before operating the pump.

5.2 Pre-Operation Requirements

Essential steps like venting and setting minimum suction pressure before starting.

5.4 Pump Operating Modes

Detailed description of available operating modes and their functionalities.

5.6 Error Reset Procedure

5.7 Mobile Phone Connectivity

Maintenance and Inspection

6.1 Maintenance Precautions

Troubleshooting Common Issues

7.1 Troubleshooting Safety

7.2 Insufficient Cooling or Heating

Causes and remedies for low pump performance related to temperature regulation.

7.3 Pump Fails to Start (LED Yellow;Red)

Troubleshooting steps for pump startup failure indicated by yellow or red LED status.

7.4 Pump Fails to Start (LED Off)

Troubleshooting steps for pump startup failure when no LED is active.

7.5 Loss of Pump Functionality

7.6 Wireless Communication Errors

7.7 System Noise Issues

7.8 Pump Noise Issues

Technical Specifications

8.2 Torque Specifications

8.3 Minimum Suction Pressure

8.4 Electrical Data

Details on power supply voltage, insulation class, and degree of protection.

8.5 Pumped Liquid Parameters

8.6 Maximum Operating Pressure

Xylem Bell & Gossett Ecocirc+ 20-18 Specifications

General

Type	Circulator Pump
Max Flow	20 GPM
Voltage	115V
Max Fluid Temperature	230°F
Housing Material	Cast Iron
Maximum Operating Pressure	145 psi
Max Head	18 feet
Motor Type	ECM
Phase	Single-phase