How to fix Y-cam Black when WiFi connectivity doesn’t work?
If your Y-cam Security Camera's WiFi isn't working, it could be due to a weak signal. Try relocating the camera closer to your router or removing any obstacles between them. Also, ensure the SSID and encryption settings on your camera match your network settings exactly. Finally, check for any interference from other electronic equipment.
What to do if I forgot my Y-cam Security Camera password?
If you've forgotten your password to access the settings menu on your Y-cam Security Camera, you'll need to press the RESET button. Keep in mind that doing so will erase all of your current configuration settings.
What to do if Y-cam Security Camera motion detection triggers unexpectedly?
If your Y-cam Security Camera's motion detection is triggering unexpectedly, it might be due to changes in lighting affecting the image. Motion detection is based on changes in pixel in the image. Lowering the sensitivity setting can help avoid these false triggers.
What to do if the motion detection feature of Y-cam Black does not send email alerts?
If the motion detection feature on your Y-cam Security Camera isn't sending email alerts, first check that the email alert feature is properly configured. It's also possible that the SMTP server used by the camera is filtering emails to prevent spam. Try using a different SMTP server or contact your ISP to see if SMTP access is being blocked.
What to do if the picture viewing interface of Y-cam Black does not appear?
If the picture viewing interface for your Y-cam Security Camera isn't appearing, ensure that your Internet Explorer settings allow you to download and install ActiveX controls. Also, remember that only a maximum of 16 users can access the camera simultaneously through the network. Network traffic might also be the issue, so wait a while or try refreshing the page.
Why is the colour of the picture strange on my Y-cam Black Security Camera?
If the color of the picture on your Y-cam Security Camera appears strange, first confirm that your PC's color setting is set to 16 bits or more. If you have an infrared version of the Y-cam, the infrared LEDs might be altering the image's colors. In this case, try turning the infrared off.
How to find the IP address of my Y-cam Security Camera?
To find the IP address of your Y-cam Security Camera, you can use the supplied Y-cam Setup program. Alternatively, you can use UPNP (only for XP OS). You can also set up PPPoE IP Notification to send an email to your mailbox. As a last resort, you can reset your Network to the default IP address.
What does it mean if the power LED is flashing green and the Y-cam Black Security Camera is inaccessible?
If the power LED on your Y-cam Security Camera is flashing green and the camera is inaccessible, it indicates that a firmware upgrade has been interrupted or the firmware has been damaged. Please contact your place of purchase or Y-cam Technical Support for assistance.
How to fix unreadable characters displayed on Y-cam Security Camera?
If unreadable characters are displayed on your Y-cam Security Camera, set the Encoding or the Character Set of the selected language on the web browser.
What to do if I cannot see the controls of the Live Feed on my Y-cam Security Camera?
If you can't see the controls of the Live Feed on your Y-cam Security Camera because they are underneath the picture, reset your browser's Zoom setting or text size setting. Pressing Ctrl and “0” (zero) at the same time should do this.
General| Brand | Y-cam |
|---|---|
| Model | Black |
| Category | Security Camera |
| Language | English |
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